Project Manager - Change Management - Associate

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Project Management team to partner with the Business.

As an Associate, you will be responsible to spearhead change and transformation initiatives within the Payments Product Innovation space. Conduct operations impact analyses on new business initiatives, ensuring consideration of capacity, operating models, and regulatory obligations. Define operational requirements during solution design and oversee readiness activities for new product implementations

Job responsibilities

1. Participate in a global team to drive change and transformation initiatives in the Payments Product Innovation space.
2. Conduct operations impact analysis on new business initiatives, considering capacity, operating model, and regulatory obligations.
3. Ensure operational requirements are defined during solution design.
4. Oversee operational readiness activities for new product implementation.
5. Develop trusted relationships with cross-functional stakeholders.
6. Foster an environment of collaboration and mutual responsibility.
7. Apply structured problem-solving and design thinking to address strategic priorities.
8. Manage communication of status updates to stakeholders and senior management.
9. Coordinate meetings, set agendas, prepare materials, and document minutes.
10. Partner with stakeholders to provide guidance and facilitate communication.
11. Identify and manage project risks, issues, and dependencies

Required qualifications, capabilities and skills:

• University/Masters Degree with at least 8 years Operations/Technology and/or Product experience with good understanding in eCommerce, FinTech or Payment Innovation. 
• Full understanding of Treasury Services business, operations and technology strategy
• Technologically savvy. Good knowledge in Data Analytics/Data Visualization and/or Intelligent Automation on prior portfolios coverage
• Strong execution skills and hands on experience working on one or more of these areas: Real Time Payments, Blockchain, FX, Payments Innovation, e-commerce, Alternative Payments, ISO20022 transformation and SWIFT 
• Strong commitment to providing high standards of quality client service
• Adaptability in maintaining standards and adjusting effectively to operate within new work structures, processes or requirements

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.