Project Manager - Business Analyst (BA)
Position:Project Manager - Business Analyst
Experience Level:8-10 Years
Domain:Core Acquiring/Processing Business, Payments Domain
Overall Responsibilities:
- Lead and manage projects related to the acquisition and processing of payments, ensuring all deliverables meet quality standards and business requirements.
- Collaborate with various stakeholders, including clients, product teams, and technical departments, to gather and document software requirements.
- Monitor project timelines and budgets, reporting on progress and addressing any issues that may arise.
- Facilitate meetings and workshops to drive project agendas and promote engagement amongst team members and stakeholders.
Software Requirements:
- Extensive understanding of software development life cycle (SDLC) and methodologies (Agile/Scrum).
- Experience with project management tools (e.g., JIRA, Trello, MS Project).
- Proficiency in requirements gathering, analysis, and documentation techniques.
Category-wise Technical Skills:
Payments Processing:
- Knowledge of client settlement, interchange settlement, clearing/funding processes.
- Understanding of billing systems and dispute resolution mechanisms.
Data Analysis:
- Familiarity with data visualization tools (e.g., Tableau, Power BI).
- Experience with SQL for querying and analyzing data sets.
Regulatory Compliance: Awareness of payment industry regulations and standards (e.g., PCI DSS, NACHA).
Communication: Strong verbal and written communication skills to effectively relay complex information to non-technical stakeholders.
Risk Management: Capable of identifying project risks and implementing mitigation strategies.
Experience:
- Minimum of 8-10 years of experience in the core acquiring/processing business domain within the payments sector.
- Proven track record of managing multiple projects from inception to completion, delivering within scope, time, and budget.
Day-to-Day Activities:
- Daily stand-up meetings with project teams to assess progress and reallocate resources as needed.
- Continuous collaboration with the clients to refine requirements based on their feedback.
- Regular updates to management on project status, highlighting milestones reached and any potential roadblocks.
- Conducting risk assessments and updating mitigation plans accordingly.
Qualifications:
- Bachelor’s degree in Finance, Business, Computer Science, or a related field. An MBA or relevant certification (e.g., PMP, PMI-BA) is a plus.
- Expertise in project management and business analysis with a focus on the payments domain.
Soft Skills:
- Strong leadership capabilities to inspire and guide teams toward achieving project goals.
- Excellent problem-solving skills with a proactive approach to challenges.
- Ability to work under pressure and adjust to changing priorities.
- Strong interpersonal skills to build relationships with diverse stakeholders.
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
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