Commercial Banking delivers extensive industry knowledge, local expertise and seamless global capabilities to clients—including corporations, municipalities, financial institutions, real estate investors and owners, and not-for-profit organizations—with annual revenue generally ranging from $20 million to $2 billion.
As a Project Manager Associate within the Wholesale Lending Services (WLS), you will have the opportunity to oversee and coordinate projects across the JPMC commercial real estate platform. You will work closely with key business partners to define critical operating tasks, monitor progress, and provide regular status updates on business initiatives. Your role will be pivotal in executing against WLS-RE priorities and ensuring organizational efficiency and effectiveness.
Job responsibilities:
- Develop Strategy & Program Management
- Supports the long-term strategy for the WLS-RE organization by working with key business partners to define critical operating tasks, monitor progress, and provide regular status updates on business initiatives to WLS leadership teams.
- Collaborates, coordinates, and provides advice across different departments to execute against WLS-RE priorities.
- Serve as a single point of contact for assigned WLS-RE project portfolio.
- Works with WLS-RE Leadership Team and key business partners to prioritize requests for reporting, technology, and automation.
- Ensure Operational Excellence
- Documents and captures current state for key operational processes across the organization.
- Evaluates operational processes for gaps in information, analyzes to make recommendations that improve organizational efficiency and effectiveness.
- Engages in the development of WLS-RE training for new processes and procedures.
- Contributes to Quality Control discussions, testing coordination, and evaluations as required.
- Assists WLS teams and commercial real estate business functions on any operational readiness matters to ensure that anticipated time frames are met.
Required qualifications, skills and capabilities
- Minimum 5 years of experience with loan servicing working for a major commercial real estate servicer
- Highly motivated with strong work ethic and desire to work in a fast-paced environment
- Ability to work on various projects simultaneously
- Strong interpersonal leadership, partnership and influencing skills with the ability to effectively interact with colleagues at all levels
- Strong project management skills with solid time management, organizational, planning and follow up skills
- Sound business acumen, good understanding of operations
- Strong problem solving skills, ability to effectively facilitate problem resolution
- Excellent knowledge of mortgage products, financial services, lending, and real estate compliance in addition to loan servicing standards, Excellent written and verbal communication skills
- Ability to create concise communication materials and present findings to senior management
- Ability to travel domestically when required
- Bachelor’s degree
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
