Project Manager

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

• Services Project Manager is responsible for Successful deployment of medium to large scale EF&I projects, with medium/high complexity, within a Customer network. Prime responsibility of Services Project Managers manage Customer expectations and deliver define scope, within allocated budget, agreed schedule maintaining Ciena quality standards.
• Ensure that Services targeted margins are achieved, contributing to accurate revenue recognition, ensuring committed schedules and deliverables are met, and that projects meet Customer expectations for quality and service.
• Prime interface with Customer organization for all project related communications, escalations and governance
• Support pre-sales activities, act as subject matter expertise and provide inputs on project management activities and contribute to Customer proposals and RFP responses, as required.
• Interface with the stakeholders within Ciena with Franchise Leaders, Program Managers, Ciena Operations teams, Field Operations, Sales and System Engineers, Bid Management, Service Delivery Groups, and Finance to ensure project deliverables and financial targets are met.

The Must Haves:

• A technical degree in related fields is preferred, or an equivalent combination of education and experience.
• PMP certification is preferred and will be required within one year of being hired.
• Possess a minimum of 10 years of Telecommunications-related industry operational experience and/or implementing projects within those markets.
• Possess a minimum of 8 years in a lead role in previous Professional Services and/or participation in medium to large-scale projects preferred.
• Proficiency with various software applications including Microsoft Office (Word, PowerPoint and Excel).

#LI-MP2

Assets :

• Subsea deployment experience is a strong plus.
• Business & Financial management skills regarding Project Level P&L
• Team player, organized, self-motivated, and capable of independent work.
• Strong communication skills: written and in formal presentations.
• A confident decision maker, Demonstrated sense of quick and good judgment, with sensitivity to customer demands.
• Project management skills in keeping projects on schedule and assuring all relevant parties are informed on progress or issues.
• Negotiation skills essential. Able to negotiate both with the customer, internal resource owners and external resource suppliers.
• Self motivated and self driven take Initiative within assigned responsibilities
• Multitasking: able to manage many aspects of the account(s) simultaneously.
• Strong customer interface skills and ability to work with all levels of customer operations including senior management.
• History of working in a matrix management environment with success in motivating people without direct reporting relationships.
• Ability to learn and grasp business management as well as technical concepts in fiber optic or high-speed data communications.
• Strong understanding of Ciena’s products and technologies a plus but not essential.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.