Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Professional Services Project Manager to contribute to the success of our rapidly growing business.
You would act as a Professional Services Project Manager to provide exceptional customer service for our loyal customers. The ideal candidate is energetic and passionate about working for Fortinet and supporting our customers while developing good and respected relationships with internal and external customers. This is a great opportunity to excel in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.
As a Professional Services Project Manager, you will
Builds strategic relationships to understand the needs and requirements of the customer'sproject.
Manage the relationship with the customre and all stakeholders Develops, negotiates and builds a Scope of Work, WBS and project schedules to match theneeds of the project.
Identifies resources needed and assigns individual responsibilities - ensures resource availability and allocation in alignment with project plans.
Works closely with all customer-facing Fortinet functions, including sales, operations, order management, support to coordinate activities.
Coordinates internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage escalations with all levels internally and externally to achieve success.
Perform risk management to minimize project risks
Create and maintain comprehensive project documentation
Effectively applies Fortinet's methodology and enforces project standards
Minimizes Fortinet's exposure and risk on projects
Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project
Accurately forecasts revenue, profitability, margins, bill rates and utilization
Assures project legal documents are completed and signed
Facilitates team and client meetings effectively
Understands how to communicate difficult/sensitive information tactfully
We Are Looking For:
Solid technical background, with understanding of security and internetworking skills.
Exceptional organizational skills including attention to detail and multi-tasking skills.
Outstanding negotiation, oral communication and presentation skills.
Experience working with global enterprise, carrier and governmental customers.
Demonstrated experience in personnel management.
Experience at working both independently and in a team-oriented, collaborative environment.
Can conform to shifting priorities, demands and timelines through analytical and problemsolving capabilities.
React to project adjustments and alterations promptly and efficiently.
Flexible during times of change.
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
Excellent conflict resolution skills.
Strong commitment and self-driven individual.
Bachelor's Degree in technical or management discipline and/or equivalent extensive workrelated experience.
PMP / PRINCE II certification
About Our Team:
Our team culture emphasizes collaboration, continuous improvement, customer-centricity, innovation, and accountability. By embedding these values into our ethos and culture, we create a dynamic and supportive environment that drives excellence and innovation while maintaining a strong focus on our customers' needs and satisfaction.
Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.