Program Manager RevOps

MoEngage is an insights-led customer engagement platform, trusted by 1,200+ global consumer brands. As a Great Place to Work Company we are a young, fast-paced and intelligent customer engagement platform that fosters a culture of innovation, ownership, freedom, and fun while building future-ready technology products. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyzes billions of data points generated by customers and their devices in order to predict their behavior and engage them at every touchpoint throughout their lifecycle with personalized communication.

In just eight years since our inception, we have worked with leading Fortune 500 brands such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, Bigbasket, and Sharechat, with a global presence that encompasses 35 countries. We currently have offices in San Francisco, Boston, London, Dubai, Ho Chi Minh city, Bangkok, Kuala Lumpur, Singapore, Sydney, Vietnam, Berlin, Jakarta, and Bengaluru.

The care we give to our customers is quite high! Our achievement of top service and support ratings in Gartner's Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports is a testament to that. Another commendable quality is our people-centric culture, as we have recently been included in Battery Ventures' top 25 private cloud computing companies. As recognized by the DivHERsity Awards, we are one of the top 20 diversity companies in the world, while the Economics Times names us as one of the Top Organizations for Women.

Will you be able to thrive in a fast-paced environment where innovation, speed, and customer-centric thinking are the norm? Is it your passion to uncover opportunities others are unaware of and to champion them? Do you crave ownership and a chance to be a part of something that matters? If so, this may be a worthwhile opportunity for you!

We are looking for a Revenue Operations Manager to help us further our foundation of excellence by reinforcing revenue strategy with metrics, infrastructure, business processes, and best practices.

You will assist the GTM team to maximize revenue and efficiency through analytics, reporting, data streams and KPIs. You will be the partner of GTM Leaders in forecasting, territory planning & management as well as their business review cadence.

• Create and maintain sales dashboards, reports, and KPIs to provide insights into sales performance and identify areas of improvement.
• Develop and implement sales forecasting methodologies to predict revenue outcomes accurately.
• Ensure the accuracy of the sales pipeline by enforcing consistent data hygiene and standardizing sales processes.
• Monitor and analyze sales trends to identify opportunities for sales growth and improvement.
• Ensure the accuracy of the sales pipeline by enforcing consistent data hygiene and standardizing sales processes.
• Analyze and monitor market trends, customer needs, and competitor activities to identify business opportunities

• 3+ years of experience in Sales Operations, Revenue Operations or Business Operations in high-growth SaaS or technology companies.
• Strong understanding of sales processes, sales metrics, and sales analytics.
• Hands-on experience of SFDC administration is a must
• Understanding of key SaaS Sales, Marketing, and CX concepts and how they work in practice (e.g. solution selling)
• Entrepreneurial self-starter who takes real ownership and delivers high-quality, ambitious work, always looking to improve further.
• Ability to forge strong relationships with business partners at all levels of the organization.
• Ability to translate GTM needs and complex business problems into actionable requirements and project milestones.

Why Join Us!

At MoEngage, we are passionate about our team and technology - see below to know more about us.

Life@MoEngage

Tech@MoEngage

Scale @MoEngage

We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.