Microsoft 365 Copilot is a new offering that harnesses the power of generative AI through foundational large language models to usher in a new era of AI-first productivity for hundreds of millions of enterprise users. As business workflows don't typically run exclusively on Microsoft 365 applications and data formats, Copilot is built as a platform right from the very beginning. Using extensibility, customers augment M365 Copilot with custom skills and organizational-specific knowledge to enable truly spectacular AI scenarios and power connected workflows.
As a Customer Experience Program Manager in the M365 Copilot Platform Ecosystem team, you will drive the next wave of AI & Copilot productivity solutions (referred to as "Copilot Agents") built using the latest generative AI technology on M365 Copilot’s extensible platform. Working with the strategic enterprise customers and partners, you will deliver high-quality, sticky and transformative Copilot agents. You will further collaborate with CXOs, Architects and developers form India Enterprise Customers to drive product-market fit for Copilot agents, grow adoption and deliver business outcomes. This engineering PM role is an excellent opportunity to don both a scenario and experience-focused product PM as well as an external-facing market PM (Ecosystem PM) hat – at the same time!
We are looking for self-driven, entrepreneurial program manager candidates who can operate in a fast-paced environment with high ability to influence without authority, perform rapid exploration, high sense of ownership and bias for execution. You will have the opportunity to own and drive the vision, strategy and product roadmap for multiple customer engagements with a responsibility for partner and customer impact, developer experience, growth strategy and business model to support the 0 to 1 phase of growth for the M365 Copilot platform in the Enterprise.
The ideal candidate for this role is comfortable dealing with the ambiguity that comes with seeing partnerships across two organizations, is able to take both a business- and user- focused approach to defining goals, driving executive alignment, defining a product roadmap and engagement timelines before leading with a technical mindset to work both with internal M365 Copilot platform feature crews and with external customer stakeholders and developers building on our platform.
We operate in an extremely fast-paced environment with rapid exploration, iteration and execution, as we continue to develop M365 Copilot extensibility platform to fundamentally transform how people and companies work using the power of generative AI. Your colleagues will be among the best in the industry and they share an intense passion for customer and partner success. Even while working hard, we have a great sense of humor and love to infuse that personality into our product. Since this is a partner/customer-facing role, travel from time to time within and outside the base location, is to be expected.
We believe that we are rewiring productivity for the next 30 years! If you love taking on challenges and delivering nonlinear impact in a fast paced environment, we want to speak with you!
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.