Want to join the Earth’s most customer centric company? Do you like to dive deep to understand problems? Are you someone who likes to challenge Status Quo? Do you strive to excel at goals assigned to you? If yes, we have opportunities for you. ROC Central Strategy at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment. The successful candidate will be responsible for designing, developing, and implementing learning solutions that empower our workforce.
We are looking for a Program Manager who is committed to support our rapidly growing Training initiatives in ROC.
An individual who is well versed in learning need identification process, set program strategy and design customized offerings based on the need identified for skill building.
Has a good understanding of Learning Management Tools and is able research, design and develop content to offer programmatic solutions with multiple connection points.
Is able to independently manage internal/External stakeholder relationships and oversee the development of facilitators, course logistics, and provide course evaluation/impact statistics & analysis.
Identifies opportunities for improvement and owns projects to drive problem resolution
Responsibilities include:
• Lead the analysis, design and evaluation of learning programs
• Conceptualize and develop content catering to the Millennials and GenZ learners.
• Develop learning solutions that optimize performance and promote compliance with Amazon policies and regulatory laws.
• Assist in the development of standardized learning management processes and procedures, and templates.
• Measure solution effectiveness and scalability of delivery modalities by using continuous feedback loops and mechanisms to identify gaps and recommend and create scalable learning solutions to improve learner retention, job performance, and the overall employee experience as well as the attainment of business goals.
- 4+ years of program or project management experience
- Program & Project Management
- Content Development
- Learning Management Systems Administration
- Facilitation
- MS Office including Excel, Word, Power-point, Share-point,
- Understand basics of Project Management
- Knowledge of Project Tools - Asana, Playbook, Adobe Workfront
- Stakeholder Management
- Authoring Tools like Articulate, Vyond
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