Production Design Manager, Stripe Delivery Center

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

Stripe is investing in building out its Production Design team to reach users across the globe. This role is part of the Stripe Delivery Center (SDC),which aims to provide operational leverage and expand Stripe’s capabilities to meet the needs of both external users and internal teams. 

Ad Design: We design comprehensive ad campaigns tailored for various platforms, ensuring that every visual element aligns with our marketing goals and engages our audience effectively.  We localize our content to meet the unique cultural and linguistic needs of different regions. This team will be responsible for adapting our visuals to effectively present our message in local languages.  

Graphic Design for Presentations: In addition to our work in advertising and web content, we also produce highly crafted presentations aimed at large users and executive audiences. Our design work enhances the clarity and impact of our messages, making complex information accessible and engaging. Whether it's a pitch to clients or a strategy meeting with executives, we provide visually compelling presentations that communicate our ideas confidently and effectively.

What you’ll do

We are seeking a talented and versatile Production Design Manager to join our creative team. The primary responsibility of this role is to own the production process and team that adapts and updates existing ad creatives. Your team will be responsible for generating new variations of ad creatives with a high bar for quality. You will work closely with the marketing and creative teams to ensure the seamless execution of visual assets, delivering them on schedule and at high quality.

• Grow and develop a team of production design associates
• Manage the production schedule: ensure the team is able to turn around design briefs within SLA
• Have a strong strategic acumen for developing complex program roadmaps and XFN process in a fast-paced environment
• Own project management through documentation, tooling, trackers, standing meetings, org-wide updates, and Slack
• Proven excellence in producing creative systems that are optimized for scale and growth
• Uphold high quality standards: ensure that all ad creatives adhere to established brand guidelines, visual standards, and size/format requirements.
• Act as the key point of contact for creative and marketing teams to improve the process, increase velocity, improve quality and provide a feedback loop on any challenges.
• Identify opportunities for automation and process improvement through adopting or building tools for design associates and marketers.
• Proficient in Figma, Adobe Creative Cloud, and Google apps
• Ensure all assets follow best practices for file organization, asset management, and version control.
• Maintain a keen eye for detail and ensure that all deliverables are of the highest quality.

Qualifications:

• 3-4 years of experience in a production design management or similar role (team lead or manager), in either an agency or in-house role.
• 10+ years of experience in design production.
• Talented at coaching and developing production designers: this role involves building a new team and capability that doesn’t exist today.
• Expert in Adobe Creative Cloud (Photoshop, Illustrator, and InDesign), Figma, Canva, Frame and Google Slides.
• Excellent eye for detail and strong understanding of layout, typography, and color theory.
• Ability to work collaboratively with cross-functional teams and adapt to changing project requirements.
• Strong time management and organizational skills to juggle multiple tasks and meet tight deadlines.
• Familiarity with different digital ad formats, ad specs and best practices of design for different ad platforms
• Passion for staying up-to-date with design trends and best practices.