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ShipTech is the connective tissue, which connects Transportation Service Providers, First Mile, Middle Mile, and Last Mile to facilitate the shipping of billions of packages each year. ShipTech is looking for a customer-obsessed Product Manager to help shape the future of our products.
As the Product Manager, you will collaborate with 3P carriers, technical, business and product teams to drive growth of different product owned by ShipTech. You will understand the Product’s customers and advocate on their behalf, communicating business objectives to team and stakeholders to deliver the best product/feature or system/process with most efficient use of resources and technologies. The Product Manager delivers will also responsible for driving product enhancements enabling growth from initiation through delivery.
You will also support critical relationships with 3P carriers, demonstrate current capabilities, identify any gaps in processes and work with Tech teams to evaluate if these gaps can be translated in to product requirements. You will conduct regular business analysis, define success metrics and report to the senior leadership. The Product Manager role offers an unique opportunity to own high visibility projects involving cross-disciplinary team of Product/Program Managers and Software Development Engineers/Managers across the Amazon Transportation and 3P carrier teams.
Key job responsibilities
As a Product Manager II you will be responsible for driving cross-functional product design platform capabilities alignment among stakeholders. You will work closely with Product Management-Tech and Technology teams as well as various Business Operations and Carrier teams to intake new use cases by collecting requirements, scoping, prioritizing and than working with development teams to implement and deploy tech changes . Your role is critical in executing our product initiatives, while providing great internal customer support and driving consistency, help us continue to support our initiatives, and identify improvement opportunities.
Successful candidates will have experience with Product Management in a broad, global organization, have experience working with a variety of cross-organizational stakeholders, and be able to juggle competing priorities. This candidate must have crisp communication skills, and have experience communicating project status and updates across a global audience. We are looking for someone who is detail-driven, and has excellent problem solving and communication abilities. Ability to navigate ambiguous programs and a high bias for action are important for this role.
A day in the life
The ideal candidate will be highly organized and have a demonstrated track record of successful project management/ownership, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities. The candidate would be analytical, enthusiastic, self-motivated, detail-oriented, customer-focused, and have strong writing skills with the ability to handle ambiguity and influence at all levels of the organization.
- 3+ years of product management experience
- Experience managing technical products or online services
- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
- Knowledge of SQL and VBA at an advanced level
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
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