Job Title
Summary of the role
Are you the Product Manager we’re looking for? Are you highly proficient in product management? Then you’re the person we’re looking for!
You’ll be defining the requirements, roadmap, strategy and building products to shape the way the world moves. You’ll be joining one of the world’s top companies that power better journeys.
In this role you’ll / Your main responsibilities for Front Office products
● Identify opportunities
_ Identify, analyze and assess business requirements from customers and prospects.
_ Benchmark other business needs.
_ Give input to the product plan/Roadmap & long-term plan.
_ Consolidate and articulate business needs into new product concepts or upgrades.
_ Experience on Product Strategy, Business Case, Go-To market strategy, Product roll out and communication
_ Experience in managing Product analytics (KPI, OKR’s etc.)
● Formalize requirements (scoping)
_ Propose solutions to the customer aligning with Amadeus business needs.
_ Assess potential gaps between customer requirements and Amadeus solutions.
_ Write high-level business requirement and/or document detailed requirements (Waterfall mode) and User Stories (Agile mode - Scrum) as a Product Owner.
● Lead design and development
_ Work closely with Design and Development teams to define priorities and product-releasing plan for new products or product upgrades.
_ Participate to Sprints reviews when applicable / required.
_ Have fair experience in UX/UI an manage B2B websites
● Follow up customer satisfaction
_ Provide support and assistance to customer
_ Monitor product acceptance, product performance and satisfaction
_ Take corrective action as necessary
● Promote the product - Selling Connect Platform
_ Provide key information on the product to define the Value proposition
_ Contribute to the launch plan with Product Marketing and other associated teams & Bus.
_ Share content for product documentation, sales tools and collateral.
_ Create standard and tailor-made presentations, and demo scripts showing product value.
_ Give presentations, demos and familiarization sessions to customer, or train Sales to perform them.
_ Participate to the preparation of key events, guaranteeing the success of product launch and follow up.
_ Contribute to RFP/RFI for the product
● Product Owner activities (if applicable depending environment)
_ Define the product vision & the business value in line with the business owners, other POs & agile teams
_ Embark customers & Amadeus teams on product vision, share product knowledge and ensure mutual understanding of the business
_ Maximize the agile team outcome: translate requirements into user stories, prioritize them and validate their delivery
About the ideal candidate
We are looking for individuals with product management skills / experts of the travel industry and a strategic mind-set. A large part of the position involves communication (internal and external i.e. with regional customers) and crisis management is part of the job.
We need individuals with proven ability to work collaboratively and in a challenging environment (well organized, pro-active, communicative and with a can-do attitude).
- Prior experience in Product Management and/or Travel Industry is a plus
- Knowledge of the Travel distribution industry: providers, travel agencies, NDC, Air and non-Air
- Experience in working in an Agile environment
- Customer management responsibilities & exposure is an asset
Job Experience
- minimum 5 years of product management experience in building / launching software products
Education
University degree in Business and/or Technology, Engineering school degree, Business/ Management school degree
Application process
The application process takes no longer than 10 minutes! Create your candidate profile, upload your CV and apply. Once we’ve received your application we’ll review it and if the profile matches with our needs, one of our recruiters will get in touch with you to arrange a telephone interview.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potentialby fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receiveconsideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.