In HP's Lead to Cash Team, we are leading the future through discovering, digitizing and making key change improvements to HP’s processes. We are looking for those who can work across borders and who possess the passion to help shape the future of the company. Lead to Cash Team is looking for an individual that is ready to contribute hands-on to the HP’s Future Ready strategy.
Job Summary
• This role is responsible for managing significant initiatives across multiple functions and program teams for process enhancement, directing the development of process improvement strategies, and overseeing the activities of supporting teams and partners. The role ensures alignment with the business unit strategy while managing continuous improvement initiatives. The role drives innovation and integration of quality initiatives into process improvement projects.
Responsibilities
• Manages and leads key initiatives involving multiple functions and program teams to drive process improvement for multiple products or service offerings, processes and customers for a business unit.
• Leads problem identification, solving and continuous improvement activities in the production process with all involved areas.
• Directs the development of overall process improvement strategy, budgets, resource allocation plans, and general program requirements for the business unit.
• Manages activities of supporting program teams and internal and external partners; ensures alignment with unit strategy and owns responsibility for overall initiative resource management.
• Communicates initiative progress, escalations, and issue analysis to stakeholders; collaborates with business unit management and internal development, manufacturing and service delivery partners and customers to recommend and implement changes to products, processes, or business practices to drive process improvement and manage costs.
• Drives innovation and integration of new technologies and quality initiatives into process improvement projects and activities in the organization.
• Reviews and evaluates plans and guidelines for compliance with process improvement guidelines and standards; provides tangible feedback to improve overall process improvement quality and results for the organization.
• Manages continuous improvement initiatives by managing progress of improvement projects and applying various quantitative and/or qualitative assessment methods to objectively evaluate achieved results.
• Supports in the establishment and maintenance of an effective change management program to enable adoption of common practices, procedures, and key performance measures across the quality team.
• Provides guidance and mentoring to less-experienced staff members to set an example of process improvement innovation and excellence.
Education & Experience Recommended
• Four-year or Graduate Degree in Quality Management, Business Administration, Engineering, Computer Sciences, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of work experience, preferably in project management, quality, lean six sigma, or a related field.
Preferred Certifications
• Quality Certification
• Lean Six Sigma green belt
• Project Management Professional (PMP) Certification
Knowledge & Skills
• Accounting
• Agile Methodology
• Analytical and Critical Thinking
• Auditing
• Automation
• Business Operations
• Business Process
• Business Requirements
• Change Management
• Continuous Improvement Process
• Customer Centric Mindset
• Data Analysis
• Financial Acumen
• Innovation and Creativity
• Key Performance Indicators (KPIs)
• Leadership
• Lean Manufacturing
• Lean Six Sigma
• Process Improvement
• Process Modelling & Automation
• Project Management
• SAP Applications
• Six Sigma Methodology
• Supply Chain
• Workflow Management
Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
Impact & Scope
• Impacts large functions and leads large, cross-division functional teams or projects.
Complexity
• Provides highly innovative solutions to complex problems within established policy.
Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.