Process Associate – Risk and Compliance

Introduction
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities
As a Process Associate – Risk & Compliance at Business Process Operations, you will be part of a global team of financial crime specialists working on a KYC or AML process providing services to global banks.

Your primary responsibilities include:

• Supporting Business Banking client requirements relating to a range of products and services
• Driving great customer outcomes and internal control through validating KYC information and capturing any amendments required to ensure all information held is up-to-date and policy compliant
• Work with and take on any feedback provided by the Quality team to ensure that all tasks completed are within the defined processes

Required Technical and Professional Expertise

• Commerce Graduate with a focus on Banking, Criminal Justice, or Journalism
• Ability to deal with highly personal, confidential information and data.
• Good analytical and problem-solving skills.
• Strong narrative writing skills.

Preferred Technical and Professional Expertise

• Proficient in MS Office applications
• Self-directed and ambitious achiever
• Meeting targets effectively
• Skilled in thriving under deadlines and contributing to change management
• Showcasing strong interpersonal teamwork