Process Associate

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Test/Review/Process loans/Files as per the Standard Operating Procedure.
• Achieve Service Level Benchmarks: Productivity, Quality, TAT.
• Learn new processes, concepts, skills and execute accordingly.
• Create Standard Operating Procedures, Maintain process documentations.
• Provide customer satisfaction by delivering high quality service.
• Abide the organization’s information security policy and protect the confidentiality, integrity, and availability of all information assets.
• Reporting - Establish, maintain, update records, and/or other documents for internal or external requirements.
• Continuously improve the subject matter knowledge, operational competencies and skills with growing tenure.

What You Will Need:

• Graduation in any discipline.
• Excellent Communication.
• 1-2 years of work experience in Financial Industry (Preferably within the Banking, Insurance and Capital Market).
• Demonstrated Client Reporting, Communication and Relationship Management Skills.
• Advanced skills in MS Office (Excel, Word, PPT).
• Available to work Overtime, Rotational, Night shift and Weekends.
• Team Player, Adaptable to change, and Ability to positively channelize pressure.

What Would Be Nice To Have:

• Typing Speed (35 wpm & 95% accuracy).
• High-level Understanding of the Financial Industry.
• Organized, Independent, Self-learning, & Growth Mindset.
• Fluidic, Eagerness and Contribution to improvements - Process and Non process.
• Knowledge of Quality Management Systems (QMS) and related certifications.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.