Job Description:Job Title: Private Bank Operations, Assistant Vice President (AVP)
Location: Pune, India
Role Description
The AVP will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. Candidate/Applicant needs to ensure team adherence to all cut-off times and quality of processing as maintained in SLAs. Role would involve people management and leading the team to ensure accurate, timely and quality delivery of services provided within a risk free controlled environment, to ensure Deutsche Bank’s overall client satisfaction. He should have fundamental knowledge of KYC, Account opening, Banking, Securities etc
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Managing the SLA and KPI of all the deliverables falling under this area – Reconciliation & Reporting and Transaction approvals across Deposits & Investments products
- Client relationship Management
- Day to day management of Process Service Delivery and monitoring and controlling workflows.
- Identifying Operational risks proactively and mitigating appropriately.
- Regular review of procedures.
- Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (staff shortage, high volumes etc).
- Ensure all audit points are closed within the expected time limit.
- Analyze the process and encourage for continuous innovation to reduce cycle time, minimize risk and maximize productivity.
- Understand client requirements and drive self and team to meet the requirements.
- Build effective relationship with DBOI senior management, senior management staff of WM and Other Onshore Partners and the WM staff to develop processes that improve on ‘as is’ activities and create value
- Prepare management updates on key projects, controls, ongoing operational initiatives, financials and related business management activities.
- Support Risk and Control initiatives and facilitate ongoing monitoring
- Keep all operational guidelines updated and ensure adherence to standards, procedures and also identify plan to mitigate risks where-ever there is a control issue
- Develop relationship and credibility with all internal stakeholders
- Work closely with onshore business managers on upcoming projects, assignments and initiatives
Your skills and experience
Qualification
- Graduates/post graduates with good academic records with 10-14 years of experience
Requirements
- Training and coaching the team to achieve the highest standards of performance.
- Escalate all issues in time to the appropriate level to avoid any adverse impact on the business.
- Assisting the team in decision making and taking complete ownership of the situation.
Needs to be a self-starter with significant ability to undertake initiatives. Strong interpersonal / good
negotiations skills are required, leadership skills will be essential for this role. Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected. Ability and willingness to work in night shift is a must.
How we’ll support you
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
About us and our teams
Please visit our company website for further information:
https://www.db.com/company/company.htm
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
