Principal System Analyst

Business Unit:Cubic Transportation SystemsCompany Details:When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.Job Details:Job Summary

Serves as the lead analyst and key liaison, working closely with colleagues from Operations, Engineering and Test teams and the Client to ensure in-house or deployed systems are kept current and functional. Draws upon their technical expertise and in-depth knowledge of the applications and related business processes to deep dive into complex system issues. Develops strategies to effectively deploy and manage application installations. Assures timely availability of applications by adopting robust monitoring practices and proper interpretation of resulting outcomes and trends. This position typically works under general supervision and direction. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority.

Essential Job Duties and Responsibilities:

• Assume a lead role within and outside the team when working through large scale implementations for Microsoft Dynamic Finance and Operations (MSD FO) and related applications.
• As a custodian of various applications in particular MSD FO, use knowledge gained to provide valuable insight during brain storming activities to ensure that all perspectives are appropriately considered in the decision-making or evaluation process.
• Provide leadership in the resolution and remediation of those complex technical configuration issues. 
• Provide leadership to others working in/with MSD FO in the life cycle of various project environments.
• Address internal and external stakeholder functional requirements and source a resolution with the ability but not limited to configuring MSD FO.
• Profess an excellent understanding of the MSD FO necessary to maintain and administer the system effectively.
• Contribute to the continual improvement of release and change management activities for new MSD FO solutions and related software releases.
• Set up and manage the customized administration of security roles/controls for MSD FO to comply with quality and security requirements to ensure integrity of the system. Demonstrate strong security awareness and proactively escalate threats or issues as appropriate.
• Participate in proposal preparation and system architecture and design activities for MSD FO when required.
• Conduct performance tuning and optimization of resource configuration on all platforms related to MSD FO.
• Develop and/or thoroughly utilize related tools to perform analysis of system performance.
• Produce and maintain system documentation where required.
• Train and Mentor staff, act as a key liaison to peers and other system analysts.
• Participate as a primary contact in relation to all matters related to MSD FO.
• Work collaboratively within a team of System/Business Analysts.

General Duties and Responsibilities:

• Comply with Cubic’s Quality Management System
• Comply with Cubic Occupational Health, Safety and Environment policies and procedures.
• Comply with security in accordance with established policies and procedures of the organisations.
• Comply with Cubic Human Resources Procedures
• Other duties as requested.

Minimum Job Requirements:Qualifications

Essential:

• Microsoft Dynamics 365 for Finance and Operations – Financial Management
• Microsoft Dynamics 365 for Finance and Operations – Supply Chain
• Degree in a related IT/Computer Science discipline or equivalent

Skills/Experience/KnowledgeEssential:

• A minimum of 7-10 years systems administrator and analytic experience.
• Extensive knowledge and experience in developing and maintaining MSD FO
• Results-driven professional with global experience in the IT sector specializing in Microsoft Dynamic Finance and Operations (MSD FO), with a focus on Financial Management and Inventory Management
• In depth understanding of System Administration/Analyst methodology and principles
• Minimum 7 years’ experience in supporting Microsoft environments.
• Experience in developing and maintaining scripts (e.g. Powershell, Python, etc.)
• Knowledgeable in writing SQL Queries and reports
• Knowledge of databases including SQL Server and Oracle
• Demonstrated ability to manage systems in a multiple server environment.
• Software development experience with C# & Java applications
• Proficiency across all Microsoft Office applications

Desirable:

• Master’s degree in a related discipline is a plus.
• Previous experience supporting CRM platforms, IVRs, public facing websites, online payment systems and integration software.
• Previous experience supporting device-based application solutions for payment systems.
• Previous experience in the development and operation of transport ticketing systems.

Personal Qualities

• A self-motivated and proactive individual able to work with minimal supervision.
• Able to build and maintain client relationships.
• Proven ability to pick up new skills quickly and effectively.
• Possess a methodical and structured approach to analyzing business processes.
• Ability to effectively communicate at all levels.
• Work within a growing team, which will require cross skilling to support periods of leave.
• Able to work out of hours to support programs in other regions (E.g. Australia, North America etc.)
• Able to work autonomously with minimal supervision.
• Ability to be on-call as the role requires some after hours and weekend work.

Worker Type:Employee