Principal, Software Engineer

Join the team as Twilio’s next Principal, Software Engineer, Data Platform, Bangalore, India

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

This position is needed to build a highly scalable, reliable, and efficient data platform that makes it easy for users to get deep insights from vast amounts of distributed data. This data platform will be a differentiator for Twilions and our customers. 

We are the data backbone for strategic decisions at Twilio. This role will be responsible for driving key technical decisions to completion for the organization and also guiding other engineers.

In this role, you’ll:

• Design, code, and debug software.
• Provide technical guidance in software design and development activities.
• Supervising and overseeing all the technical aspects of projects.
• Work with other Engineers in planning, prioritizing and executing assigned tasks within deadlines.
• Be the gatekeeper to ensure high quality and bug free code is always deployed to production.
• Investigating software-related complaints and making necessary adjustments to ensure optimal software performance.
• Attend team meetings to discuss projects, brainstorm ideas, and put forward solutions to any issues.
• Assist in risk assessment and mitigation activities.
• Provide training and mentor other Engineers.
• Recommend new technologies to ensure quality and productivity.
• Work closely with other technical teams, Chief Architect and Product management to strategize and productionize new technical initiatives.

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Over 12 years of technical experience in software engineering and data platforms.
• Expertise in designing, building, and operating scalable systems using AWS and modern infrastructure tools.
• Expert in high-level programming languages, including Java and Python.
• Hands-on experience with designing, implementing, and deploying distributed systems using microservices architecture and APIs, leveraging frameworks like Spring Boot.
• Demonstrated technical expertise through authored papers, presentations, or open-source contributions.
• Comprehensive understanding of the software development lifecycle, from requirements analysis to debugging complex production systems.
• Strong grasp of current technical trends and their application to solving real-world challenges.
• In-depth knowledge of object-oriented design principles, data structures, and algorithms.
• Proven ability to maintain and operate highly available, always-on cloud services.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
• Experience driving projects forward independently or as part of a team, particularly in ambiguous or fast-paced environments.
• Skilled in Agile methodologies and iterative development practices.
• Excellent written and verbal communication skills with the ability to articulate complex technical concepts effectively.
• Customer-focused mindset, ensuring solutions align with business and user needs.
• Educational background in Computer Science or a related field (BS, MS, or PhD).

Desired:

• Ability to influence and build effective working relationships with all levels of the organization.
• Create tools that make it easy for non-technical users to easily, and reliably, transform and query data.

Location

This role will be remote, and based in Bangalore, India.

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.