Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Lead Design and Architecture: Architect, design, and develop highly scalable and robust software solutions, leveraging your deep technical expertise in backend systems.
• Ownership of Full Project Lifecycle: Drive projects from conception through implementation, testing, deployment, and maintenance.
• Mentor and Develop Talent: Guide and mentor junior engineers, promoting best practices in architecture, design, coding standards, and agile methodologies.
• Collaboration Across Teams: Work collaboratively with geographically distributed teams in a highly collaborative and ever-evolving environment. Engage with product managers, engineers, and business leaders to deliver impactful products.
• Adhere to Engineering Standards: Ensure adherence to standard software engineering practices and advocate for coding excellence and continuous improvements.
• Drive Innovation: Push boundaries with creative solutions and adopt emerging technologies that can solve complex problems or enhance platform performance. • Communicate Technical Decisions: Clearly articulate architectural challenges, solutions, and opportunities to technical and non-technical stakeholders, including senior leadership.
What Makes You Qualified
• Educational Background: B.Tech or M.Tech in Computer Science or equivalent, with an excellent academic record.
• Extensive Development Experience: 8+ years of experience in software development, primarily in backend systems.
• Proficiency in Key Technologies: Expertise in Java, NodeJS, or Scala and relevant frameworks. • Data Expertise: Experience working with MySQL, Redis, Cassandra, DynamoDB, MongoDB, Kafka, and similar technologies.
• Scalable Systems Knowledge: Proven experience in designing, building, and evolving large-scale, complex software projects.
• Cloud Expertise: Hands-on experience in developing scalable Cloud-based services on AWS or Azure.
• Problem-Solving Prowess: Strong programming skills with a focus on solving technical challenges and delivering elegant solutions.
• Adaptability and Curiosity: Ability and interest in quickly learning new technologies and adapting to new environments.
• Leadership and Mentorship: A self-starter with a proven ability to lead, mentor, and inspire junior team members.
• Collaboration and Communication: Strong team player with excellent verbal and written communication skills, able to work across geo-distributed teams.
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.