Job Purpose:
The Principal Engineer-Connectivity Service Management is a senior technical leader responsible for ensuring the stability, performance, and security of GSK’s global network infrastructure. This role involves leading complex network projects, providing expert-level troubleshooting, and guiding the Network Operations team in best practices and advanced network solutions..
Your responsibilities include:
Serve as the technical authority for network operations, providing guidance on complex network issues and solutions.
Support and provide feedback in the design, implementation, and maintenance of high-performance, resilient network infrastructures.
Mentor and develop network engineers, fostering a culture of continuous learning and technical excellence.
Oversee the day-to-day operations of GSK’s global network, ensuring optimal performance and availability.
Conduct advanced troubleshooting and root cause analysis of network incidents and problems.
Aid in the continual improvement of network management and monitoring tools to ensure proactive identification and resolution of issues.
Maintain robust network security measures to protect against threats and vulnerabilities.
Ensure network operations comply with relevant security policies, standards, and regulatory requirements.
Conduct regular security assessments, audits, and penetration tests, addressing any identified risks.
Stay current with emerging network technologies and industry trends, recommending and implementing innovative solutions.
Drive continuous improvement initiatives to enhance network performance, reliability, and security.
Develop and enforce network policies, procedures, and best practices.
Manage relationships with network service providers, hardware vendors, and other external partners.
Collaborate with business units, IT teams, and stakeholders to understand and meet network requirements.
Communicate network performance, issues, and initiatives to stakeholders at various levels of the organization.
Why you?
Basic Qualifications:
Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree preferred.
Minimum of 10 to 14.5 years of experience in network engineering and operations, with at least 5 years in a senior or lead role.
Expert-level knowledge of network infrastructure, protocols, and technologies, including Cisco, Juniper, Palo Alto, and others.
Strong understanding of network security principles and practices.
Proven experience with network design, implementation, and troubleshooting.
Excellent leadership, communication, and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to work effectively in a fast-paced, dynamic environment.
Preferred Qualifications:
Five years of experience in the pharmaceutical industry, with a solid understanding of its technological trends.
Passionate about enhancing the customer experience.
Experienced in initiating and delivering large-scale operational programs.
Skilled in operating systems and database administration.
Proficient in agile delivery methodologies.
Experienced in the DevOps operational model.
Inclusion & Diversity at GSK:
At GSK, we are dedicated to fostering an inclusive and diverse work environment. We believe that diversity in our workforce drives innovation and growth, and we are committed to providing equal opportunities for all employees and applicants. We strive to create an atmosphere where all individual’s unique perspectives and experiences are valued and respected. All qualified applicants will receive equal consideration for employment without regard to their sex or gender, caste, pregnancy, gender identity/expression, physical and/or mental disability, or any other protected characteristic as per applicable law.
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
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