Platform Support Analyst

We are seeking a Platform Support Analyst to join Thomson Reuters’ Data Management Automation team. In this dynamic role, the analyst will leverage their technical and analytical skills, and data management expertise to support Thomson Reuters Data Management Services. The position will be responsible for managing and implementing Thomson Reuters’ enterprise data lineage, data quality and data catalog solutions. This position will work closely with the Technology Teams and Data owners across the company to ensure data lineage and data catalog information is available in the platforms and data quality results are reported. Given the global scope of Thomson Reuters’ data, strong communication skills are essential for this role.

About the role:

• Develop, debug, and deploy custom solutions using the Java Spring Framework to meet specific data catalog requirements.
• Implement end-to-end solutions for data lineage, data quality, and data catalog.
• Validate and verify data lineage information to ensure accuracy, completeness, and reliability.
• Maintain and optimize the data catalog to effectively categorize, organize, and govern data assets.
• Create custom scanners using Alteryx Designer to fulfill specific data lineage needs.
• Identify and resolve discrepancies or inconsistencies in metadata and data lineage.
• Establish and manage scanner/connector schedules to maintain data lineage integrity.
• Ensure data assets within the catalog are accessible, usable, and relevant.
• Define and develop data quality rules.
• Monitor and analyze data quality metrics to identify and address issues, anomalies, and discrepancies.
• Maintain platforms for data quality, catalog, and lineage.
• Document catalog, lineage, and data quality tools, including user guides, best practices, and standard operating procedures.
• Generate reports and dashboards to provide insights into data usage, data quality, and catalog and lineage adoption metrics.

About you:

• Mandatory: Java Spring Framework at least 1 year experience required
• Total 4 years' experience
• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Minimum 1-year of experience with Java Spring Framework, including developing and deploying custom code.
• Experience with version control systems such as GIT and API testing tools like Postman.
• Experience with Python for interfacing with REST APIs to efficiently retrieve metadata.
• Experience with AWS DevOps.
• Proficient in SQL.
• Proficient with databases, business intelligence (BI) tools, and ETL (Extract, Transform, Load) tools.
• Exposure to Alteryx Designer for executing complex data transformations and workflows.
• Exposure to data management, data governance, or related fields.
• Exposure to implementing and managing data lineage, catalog, or quality solutions in complex enterprise environments.
• Understanding of data management concepts, including data modeling, data integration, data catalog, and data quality.
• Excellent analytical and problem-solving skills, with the ability to identify and resolve data lineage, data catalog, and data quality issues.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Experience with data governance frameworks and practices is a plus.
• Ability to document technical requirements accurately and comprehensively.

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

  
  

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

  
  

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

  
  

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

  
  

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

  
  

• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

  
  

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.