Job Title - People Tech Solutions Analyst
Job Location - Hyderabad
Job Type - Permanent/Fulltime
The Team:
As the People Tech Solutions Analyst, you will work closely with the People Services Teams. You will be handling high volume inquiries and support the business with effective problem solutions for technical issues in Workday
About Us:
At Sanofi, we are dedicated to transforming healthcare through innovation and technology. Our digital initiatives focus on enhancing operational efficiency, improving patient outcomes and delivering best in class workplace experiences. We are seeking a talented Analyst specializing in Workday to join our team and support our mission.
About the job
Main responsibilities:
• Provide Level 2 Support for resolving workday technical issues, process flaws and user inquiries
• Collaborate with Product Owners per different domain to address defects and implement solutions
• Develop test plans, execute test scripts and support User acceptance testing (UAT)
• Training and Documentation: develop user guides for Level 1 teams and share knowledge to ensure continuous improvement
About you
Experience:
Experience in Workday environment
Experience in assisting with Global Projects
Qualifications:
Education:
Bachelor’s degree in business administration, Information Technology, Human Resources, or a related field
Experience:
2-5+ years of workday experience with at least one module (e.g. HCM core, advance compensation).
Analytical Skills: Strong analytical and problem-solving skills, with attention to detail communication: Excellent verbal and written communication skills, capable of conveying technical concepts to non-technical stakeholders.
Collaboration: Strong interpersonal skills, with the ability to build relationships and work effectively within cross-functional teams.
Soft skills:
Ability to interact with internal and external stakeholders in a professional manner
Team player, able to work collaboratively transversally with an end-to-end mindset
Good communication skills
Attentive to customer needs and feedback
Ability to organize, prioritize and structure the workload for oneself, the team, as well as for stakeholders
Action oriented, delivery driven, change agent, responsive
Solution oriented, deductive and analytical skills
Ability to identify the proper solution to address a specific business issue
Ability to translate from a business requirement to a technical requirement and provide an applicable solution to the business
Languages: fluent in English
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!