Amazon Global Payroll Quality Audit team performs audits on global employee data and mitigate the risk in a rapidly growing and complex, global environment. We are looking for an enthusiastic candidate to join the fast-paced world of Global Payroll Audits team responsible for performing audits to prevent risk of overpayment/ underpayments and deep dive into process risk process and vulnerabilities. This process is a high visibility opportunity where you will gain valuable exposure to many areas within our business and be able to make important improvements that make a real difference. We’re looking for exceptional people with auditing skills, problem solving skills, payroll process combined with payroll system knowledge, and customer service passion. High judgment and effective decision-making is important for this role, possessing excellent oral, written and interpersonal communication skills.
Key job responsibilities
· Conduct audits on daily basis, handle multiple audits and resolve audit findings by working with respective stakeholders.
· Support root cause analysis and contribute to process improvements under guidance.
· Be a great team player, brainstorm common issues within the team and participate in team discussions.
· Maintain SLA by resolving open audit findings within the timelines.
· Effectively follow up on open audit items.
· Identify and report process gaps to leadership for resolution.
· Apply analytical thinking for resolving audit findings.
· Promote excellence through a culture of continuous improvement by following established processes and procedures.
A day in the life
Analyst will perform audits to mitigate any financial loss or avoid bad employee experience. . Attend the weekly team meetings/stakeholders basis the need. . Collaborate with the upstream teams such as Payroll Operations, Centralized Time keeping teams, ERC etc., . Identify the historical trends on the audits performed and suggest any improvements for enhancement/scope of the existing audit. . Meet the defined SLA, adhere to the daily work allocation and maintain quality on the audits.
About the team
Global Payroll Quality Audits (GPQA) team was formed in collaboration with the Global Payroll team to establish a model, which was able to assess the known and potential risks to develop control mechanisms. GPQA primarily work with upstream teams such as Payroll Operations, Employee Services (ES), Employee Resource Center (ERC), HR Ops etc. while performing the audits in order to address the risks in any of the upstream processes. The team strives for continuous improvement in order to maintain a relentlessly high bar, enhance organizational processes and controls, seeking opportunities to reduce errors and mitigate risk globally.
- 1-2 years of experience in fraud audits/risk investigations.
- Strong written and verbal communication skills, with an ability to communicate effectively at all levels of an organization.
- Proficient in Microsoft excel, experience in data analysis using Excel, VBA etc.
- Strong leadership and analytical skills, and ability to work independently and in a team environment. Flexible working in shifts.
- Experience in Payroll Operations is preferred. Experience in advanced excel like macros, VBA.
- Strong problem-solving skills.
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