Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Payment Lifecycle Manager you will have to manage a team of 19-30 staff members providing service and clearing services in a 24 X 7 environment, supporting Global Core Cash Operations encompassing Asia, EMEA and WHEM regions. You will have a direct reporting line into the Vice President — Services and will be directly responsible for the day to day operations, including transaction processing, client service & investigations of client/ third party bank inquiries. You will be responsible for understanding the key metrics and risk components within drive each LOB and manage the team to meet the financial plans put forth by these LOB’s, while partnering globally with the regions where the business operations are located. You will be responsible for maintaining staff and budget requirements.
Job Responsibilities:
Required Qualifications, Skills and Capabilities:
Preferred Qualifications, Skills and Capabilities:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.