Ops Support Specialist - C05

The Ops Support Specialist C05 is an entry-level position responsible for providing operations support services, including but not limited to processes exception. team performs Branch Cash Accounting (Branch Financials); ATM/Vault Management (ATM Financials).  The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities

The Currency Operations team performs Branch Cash Accounting (Branch Financials); ATM/Vault Management (ATM Financials).  Responsibilities include the accounting of cash in Citi's General Ledger as it moves to and from vendor managed cash vaults.  Data Monitoring is the process of balancing Opti-cash system for forecasting ATM cash Loads.

Qualifications:

• 2-4 years of relevant experience
• Proficient in Microsoft Office
• Knowledge on ATM cash functions which are related to overages and shortages 
• Ability to work unsupervised and apply problem solve capabilities
• Ability to work occasional weekends and to support COB testing as and when required
• Demonstrated analytical skills and mathematical knowledge
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Shift Timing

Candidate should be willing to work in 24*7 shifts including late night shift start timings

Should be flexible for any shift timing (rotation shifts, permanent night shifts and late night shifts)

Weekend working may be BAU as per business requirement.

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