Operations Specialist I

Department: Global IT Operations (GITO)

Are you a technical expert passionate about managing IT infrastructure? Ready for a challenging role in a global healthcare company? Join us as a Technical Consultant in our Production IT Infrastructure department at Novo Nordisk. If you have the skills and experience, we're looking for, apply today for a life-changing career. Apply Now!

The Position 

As an Operations Analyst l at Novo Nordisk, your responsibilities will include:

• Lead, design, implement, and oversee of Services (Move IT, Trellix, Carbon Black etc.) and Windows Server (AD, GPO etc.) and provide Technical operational support globally for PSnet (Product Supply IT) with expertise in Windows and operations.
• Proactively collaborate with IT architects, specialists, and stakeholders to enhance technical awareness and meet business expectations.
• Bridge stakeholder requirements, project teams, and IT vendors for efficient IT infrastructure support.
• Offer technical expertise, stakeholder and vendor management and effective communication.
• Deliver high-quality results, prioritize user needs, and drive innovative quality delivery, user focus and innovative initiatives will be a significant aspect of the job.

Qualifications

• Bachelor’s or Master’s degree with 8+ years of experience and proficiency in Windows infrastructure support.
• Lead, design, implement, and manage Move IT (Managed File Transfer) service for over 5 years with managing SMTP (Mail Relay) service operations.
• Experience in Carbon Black (Bit9), McAfee (ePo), ACS (Access Control service), and MDM (Soti) will be an advantage.

About the department
The position is based in the Digital Workplace product area department, part of Global IT Operations (GITO). The GITO Digital Workplace APAC Collaboration Tech department is a self-propelled unit based out of Bangalore, India, working in an agile setup with global product teams for various digitalization, communication, collaboration, and automation IT platforms. The growing team consists of experienced Digital Collaborations and platform Service Managers, IT Architects, Technical and Business Analysts who work together with our Danish and US teams to cater to Digital workplace requirements for Novo Nordisk employees. As an area, we are responsible for Microsoft 365 Platforms, Power Platform, Novo Nordisk Meeting experience and collaboration technologies, Computing and Mobile platforms and devices. Together we focus on how to build a great digital workplace while ensuring stable and secure operations.

Working at Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk.

Contact
To submit your application, please upload your CV online (click on Apply and follow the instructions).

Apply Now!

Deadline
3 January 2025.

Disclaimer

It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.