Operations Specialist I

Department: Global IT Operations (GITO)

Are you passionate about IT Infrastructure and Virtualization? Do you have the expertise to manage and support global IT operations? If so, we invite you to join our dynamic team at Novo Nordisk. Read more and apply today for a life-changing career.

The position
As an Operation Specialist -l at Novo Nordisk, you will be anchoring below responsibilities:

• Define, build, and operate the Citrix and Virtualization service, providing technical operational support globally for PSnet (Product Supply IT).
• Perform Incident, Change, and Problem Management in alignment with the scaled Agile framework as a delivery team member.
• Act as a Technical consultant during major incidents and critical outages for PSnet Citrix Infrastructure issues reported.
• Standardize global Product Supply platform, manage IT Infrastructure operations, and ensure compliance.
• Establish strong stakeholder relationships and oversee Citrix Infrastructure services across Psnet (Product Supply IT).

Qualifications

• Bachelor’s degree in engineering, Computer Science, or related field.
• 10+ years of experience working within IT Infrastructure Operations and Technical Services.
• Relevant 4+Years experience in Citrix and Virtualization.
• 8+ years of experience working with key stakeholders and decision-makers outside India in a cross-functional, international environment.
• Professional level certifications in Citrix or related virtualization areas.
• Work experience and good knowledge in Infrastructure qualification, compliance requirements in the pharmaceutical industry, and GxP knowledge.

About the department
The position is based in the  GITO Production Infrastructure area where we deliver one global production network to Product Supply - being the trusted partner to PS by delivering end-to-end IT infrastructure solutions - innovation, advisory, build and management. We bring value to the business by Reducing time-to-market by having uninterrupted manufacturing through stable IT infrastructure and pro-active service monitoring. Securing flexible cloud solutions offering advantages over on-premises IT (fast spin-up and close-down).Improving data connectivity and availability to enable Electronic Batch Records for faster product releases. Proactively collaborating with PS and CMC ensuring that production infrastructure meets the business needs for scalability and digitalization and Encouraging learning culture will create motivated and engaged teams and a better understanding of business needs.

Working at Novo Nordisk
Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognise the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life changing.

Contact
To submit your application, please upload your CV online (click on Apply and follow the instructions).

Deadline
24th September 2024.

Disclaimer
It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.