Operations Manager

.Monks is looking for a Business Operations Analyst

At .Monks, you’ll join a fast-moving company with the ambition to become the best production partner in any field and market. With offices worldwide and 7,500+ Monks, we’re leading the industry with integrated teams who are creating incredible work with purpose at scale. As part of this global community, you’ll have incredible colleagues from all over the world who all strive to create world-class content. Ready to cut your teeth on a new challenge? We'd love to hear from you.

Job SummaryReady to dive into the data deep end? As our Business Operations Analyst in Operations, you'll be the data whisperer, teaming up with our rockstar operations crew in India to turn raw numbers into gold. If you’re the type who loves turning chaos into clarity and thrives on finding that one juicy insight that makes everything click—this role’s got your name all over it. You’ll be our go-to person for spotting trends, slicing through complex data, and serving up insights that make everyone say, "Why didn’t we think of that?" Collaboration is your jam, and you’re always up for a new challenge. Sound like your kind of gig? Let’s make some data magic together!

Location: Noida, Delhi NCR (preferably) /Remote
Reports to: Senior Director, Operations

Data Analysis & Interpretation:

• Collect, analyze, and interpret large datasets to identify trends, patterns, and insights that can inform business decisions, especially financial data, employee utilization, client profitability and more
• Develop data dashboards, charts, and visual aids to support decision-making across departments. Including Rate Cards, Budget Templates, Utility trackers, but not limited to. 
• Employ statistical techniques to scrutinize data and produce actionable business insights.
• Conduct root cause analysis on operational issues and provide data-driven recommendations for improvement.

Data Quality & Integrity:

• Ensure that data is accurate, consistent, and reliable throughout its lifecycle, which is critical for making valid and trustworthy decisions.
• Identify and mitigate data-related issues
• Communicate inconsistencies and problems to the Senior Director of India Operations and participate in problem resolution.

Collecting Data from Various Sources:

• Gather data from various sources, including internal tool & excel databases, ensuring the upkeep of databases and data systems.
• Maintain and update databases to ensure they are secure, accessible, and functioning properly.

Developing & Supporting Reporting Processes:

• Create and maintain processes to generate accurate and timely reports that help stakeholders understand and act on key data insights.
• Identify opportunities for process enhancements in reporting and analysis.
• Engage with managers from various departments to specify data requirements for analysis projects tailored to their unique business processes.

Performs Complex Analyses:

• Conduct in-depth data analyses using advanced statistical methods and tools to uncover patterns, correlations, and insights.
• Provide analytical support for strategic projects and initiatives, including scenario analysis, cost-benefit analysis, and resource allocation.

Business Process Optimization:

• Collaborate with cross-functional teams to understand business processes and identify opportunities for optimization.
• Support the design and implementation of process improvement initiatives by providing data-driven insights.
• Develop and maintain models to forecast operational performance and identify potential risks.

Requirements: 

• Bachelor's degree in Business Administration, Information Technology, or a related field (Master's degree is a plus).
• Excellent Analytical, problem-solving & critical-thinking Skills. 
• Sound understanding of Data Visualization tools (Tableau, PowerBi) and RDBMS management (SQL)
• Advanced knowledge of Excel/Google spreadsheets.
• Advance knowledge of creating different graphs, and charts and writing macros in Excel/Google spreadsheets.
• Self-driven and able to complete tasks with minimal oversight
• Significant ability to analyze data with exceptional clarity and insights
  ● Problem solver who can consistently think outside of the box to develop solutions to accounting/reporting challenges
• Action-oriented person who can identify process efficiencies and implement them quickly ● Excellent written and verbal communication skills

  .Monks stands for equal-opportunity employment and welcomes applications from peopleof all backgrounds. Please consider the requirements and accompany your application with acustom cover letter tailored to the position.

  
  

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About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us. 

While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://monks.com/careers) and will never ask for payment or bank account information during the recruitment process.