Job Description:Job Title: Operations Team Leader
Corporate Title: Associate
Location: Bangalore, India
Role Description
- The Associate is a First Level Manager who will be required to manage the day to day activities of the Reconciliation process. Would serve as a People Manager with a very strong Subject Matter Expertise to resolve queries from team members and resolving parties alike. Aided by a Process Supervisor, the Team Manager helps address the process issues faced by the team.
- Candidate would work very closely with the team members, AVP/VP, resolving parties and external custodians to keep the number and value of ageing Cash & Position breaks under control.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,
- Best in class leave policy.
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
Functional Responsibilities
- Have deep knowledge of the Reconciliation process and the associated Investment and Accounting Book of Records.
- An associated understanding of Swifts / internal feeds that enable the above.
- Ability to relate the Reconciliation to upstream and downstream functions.
- Appreciation of the impact of open Cash & Position breaks and ability to Investigate & Identify the Root Cause and henceforth assign the Cash & Positions break to the correct resolving party for further investigation & resolution.
- Analytical mindset to reduce the number and value of open breaks so as to minimize risk exposure
- Work effectively with internal functions such as Trade Processing, Reference Data, Corporate actions, Bookings, Tax etc. and with external Custodians for resolution of breaks.
- Support with small to medium sized process & functional change initiatives to improve efficiency & reduce risk.
Other Responsibilities / Tasks
- Help the team members perform primary investigation on the Cash and Position breaks and manage their queries and escalations from the Front Office and Resolving Parties
- Be the first point of contact for process & functional issues faced by the team members and front office colleagues.
- Ensure proper back-ups created and assist other teams during contingencies (Staff shortage, high volumes etc)
- Driving Process Improvement through innovation
- Manage performance of the team members with a focus on their skill development.
- Perform regular performance reviews of staff as per Organizational guidelines.
Your skills and experience
- Minimum work experience of 8 years with the last 4 years in a managerial role.
- Prior experience in Reconciliation of Cash & Positions across Investment and Accounting Book of Records against Custodians
- Preferably with an Asset Manager, Fund Accountant and / or a Custodian
- Good understanding of Aladdin and market data platforms like Bloomberg is a plus.
- Knowledge of Security and Trade Life Cycle of various financial products is a pre-requisite.
- A quality mindset with a Six Sigma / Lean background would be a plus
- Fluency in Microsoft Office skills specifically MS Excel & MS PowerPoint
- Should demonstrate solution drive approach & innovative thinking.
- Should be open to work in the required shift
- Strong people manager with proven track record of working with & developing people.
Education / Certification
- Graduates/Masters with good academic records.
- Excellent communication & collaboration skills.
How we’ll support you
- Training and development to help you excel in your career.
- Coaching and support from experts in your team.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
About us and our teams
Please visit our company website for further information:
https://www.db.com/company/company.htm
