Job Title
Job Description
Our offices in India opened in Bengaluru in 2018. Since then, our team has fueled growth and innovation across the organization, impacting students worldwide. We are eager to grow and expand with skilled professionals like you who use their talent to build solutions, enable effective learning, and improve students’ lives.
The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.
Primary Responsibilities
Coordinate and manage daily BAU tasks to ensure smooth & efficient delivery within the allotted deadlines.
Equipped with a problem solving and support mind frame.
Ability to work independently on BAU tasks as well as on Projects.
Follow the set standard operating procedures to ensure efficient delivery.
Create & maintain accurate operational documents.
Have a keen eye for attention to details.
Ability to work efficiently with remote and diverse teams (IT, project management and other cross-functional teams) spread over different countries and time zones.
Able to work in a matrix driven environment ensuring management of different stakeholders/functions
Ensure compliance with company standards and procedures.
Help build positive relations within the team and the stakeholders.
Should have basic knowledge of project management.
Ability to analyse and articulate process requirements.
Hybrid Schedule: 3 days remote / 2 days in office
30-day notification period preferred
Experience and Credentials:
Bachelor’s degree - preferred
1+ years’ experience in an IT / PMO capacity
Proficient with Microsoft Office (especially Excel and Word)
Proven ability to work collaboratively with stakeholders\teams
Excellent written & verbal communication
Good time management & critical thinking skills
Highly self-motivated
Ability to work on flexible work schedules - 10AM-7PM, 2PM-11PM IST and/or weekends
Ability to work well under pressure & multitask
Knowledge on Service Now (ITSM) & Sales force (CRM) would be an added advantage
#LI-Remote
Location
Additional Locations
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Job Functional Area
Business Unit
At Kaplan, we recognize the importance of attracting and retaining top talent to drive our success in a competitive market. Our salary structure and compensation philosophy reflect the value we place on the experience, education, and skills that our employees bring to the organization, taking into consideration labor market trends and total rewards. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Additionally, certain positions are bonus or commission-eligible. And we have a comprehensive benefits package, learn more about our benefits here.
Diversity & Inclusion Statement:
Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.
Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.
Kaplan is a drug-free workplace and complies with applicable laws.