Operations Analyst (RTB Broker Onboarding)

Job Title: Operations Analyst

Location: Pune, India

Role Description

Operations is responsible for driving the planning and the day-to-day management of the business to align with the bank's mission and strategic goals. Operations set the direction and manage performance to bank targets with a focus on continual performance improvement.

Work includes:

• Identifying and prioritizing product and service improvement opportunities and creating plans for implementation
• Utilising  comprehensive knowledge of the company's internal operations to develop forward-looking focus for business
• Supporting bank strategy, proactively identifying and managing areas of risk Maintaining relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions
• Communicating changes to operational requirements and their impact on relevant processes and controls

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• The Process analyst will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties.
• Candidate needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs.
• Candidate should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified.
• Should take responsibility and act as backup for the Peers in their absence and share best practices with the team.
• Candidate is required to work for Asset Management – TPG FX / Broker onboarding team. Candidate is required to process FX trades or onboard the brokers.
• Candidate is required to work on Reconciliation of FX breaks between Our system and Custodians.
• Candidate is required to onboard funds with brokers / confirm and settle FX trades on timely manner. Candidate is required to communicate via emails / calls with External parties regarding FX / Onboarding / KYC queriesqueries.
• Candidate should have knowledge on Investment Banking / Asset Management / FX, KYC Onbaording. Basic knowledge or expert in FX trade life cycle including the broker onboarding (KYC) knowledge.

Your skills and experience

• Candidate should have good communication skills and Email etiquettes.
• Experience / Exposure Should have complete knowledge of Reconciliation breaks.
• Experience in handling client escalations and resolutions in best possible manner.
• Skills Needs to be a self-starter with significant ability to undertake initiatives.
• Strong interpersonal / good negotiations skills are required.
• Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected.
• Ability and willingness to work in night shift is a must.
• Education / Qualifications - Graduates with good academic records along with Investment Banking course.

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm