Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families, family offices, endowments, foundations, and institutions. Unlike other firms, our investment managers, tax and estate planning professionals work together to develop holistic strategies to optimize clients’ portfolios while mitigating the impact of taxes on their wealth. As a fiduciary, the guidance we provide is always in the best interests of our clients, without conflict or competing benefits. We offer boutique customization and deep expertise in specialized investment, tax and planning strategies alongside sophisticated technology and custody platforms.
Fiduciary Trust International is owned by Franklin Templeton, a diversified firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals. With clients in over 150 countries and offices on six continents, you’ll get exposed to different cultures, people, and business development happening around the world.
This role will be part of the Fiduciary Account Services Team and will work closely with Client Services Administrators and Portfolio Managers of Fiduciary Trust to support day to day operations. The primary responsibility of this role requires setting up of Relationships Level A/C’s, Family A/C’s, Trust, Custody and Managed accounts of High-Net-Worth Individuals on different applications, maintenance of those accounts, closing of accounts and performing the annual administrative reviews for various types of accounts.
This role would require interaction with multiple departments and contact with various internal and external people, therefore requires good communication and customer service skills. Also, this role requires ability to work in tight schedules and should have ability to manage own time and meet specific deadlines #ASSOCIATE
Responsibilities include performing one or more of the following functions:
Account Administration - Account Opening, Closing and Maintenance activities which includes-
Tracking KYC (Know Your Customer) and reviewing the mandatory documents for the new accounts and ensuring they are in accordance with policy & procedures. Processing Report of new account according to the client set up rules and mandatory affiliations
Review the contract agreements with clients related to Investment Management, Custody and Trust accounts. Track funding for the accounts and prepare fee memos. Initiate Remittance and Statement events, online access and mailing the information for disclosure statement
Set up account on global plus system and other downstream applications like IVW (Investor Workstation) and Cache. Reconcile account details from downloads received through global plus and FACT (Fiduciary Admin and Client Tool) application.
Processing all maintenance changes on relevant systems at account/portfolio/client level. Setup additional affiliations and portfolios in the account. Review and perform Quality check for all Account/Portfolio/Client level changes submitted by the Portfolio Manager and Client Service Administrators.
Prepare Closing Memos for account closing and follow up with the business on approvals. Track cash balances and remit amount to the client for closing accounts. Process the closing of account on global plus system. Interact with Portfolio Managers, Relationship Managers and Client Services Administrators on day-to-day production.
Perform annual review of all custody, Trust, High Net Worth and EBT accounts and complete the checklists as per audit and statutory requirement. Respond to all process inquiries on the same day through email/phone. Follow up on the pending items from the CSA’s/RM’s or PM’s and business.
Support the team in daily work and display teamwork. Verify and perform quality checks for the tasks assigned and performed by other team members. Participate in Disaster Recovery Exercises and any projects assigned. Cross train and cover tasks within operating unit. Need to gain end to end knowledge of the process and business.
Education And Experience:
Bachelor's in commerce and accounting mandatory
Relevant experience 1-3 years in Banking and Financial Services Industry.
Additional Desirable Qualifications:
Background in finance and accounting mandatory
Experience in related line of business desirable – Banking and Financial Services Industry(Account Opening, Maintenance and Banking process for High Net Worth/Premier Clients)
Exposure and know-how on reviewing contract agreements of High-Net-worth Individuals – Trust, Custody, Estate, Managed and Investment Management agreements.
Exposure on Taxation process for Trust, Custody, Estate and Managed accounts.
Knowledge, Skills, And Abilities:
Proficient in Microsoft Office skills – Word, Excel
Ability to work with little supervision
Ability to manage own time to meet specific deadlines
Good typing skills and eye to detail
Excellent telephone manners and communication skills – both oral and written
Professional demeanor
Problem Solving and Decision Making:
Ability to solve complex problems on a regular basis
Must be able to make quick decisions and implement, while still being thorough
Job Level - Individual Contributor
Work Shift Timings - 6.30 PM – 3.30 AM IST
Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.
By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.
Learn more about the wide range of benefits we offer at Franklin Templeton
*Most benefits vary by location. Ask your recruiter about benefits in your country.
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.