Officer, People & Admin

Job summary

We are seeking a proactive and detail-oriented HR & Admin Officer to support our growing team across two offices in India, with the main office based in Mumbai, serving as the central point of contact for HR and admin function. Ensuring smooth delivery of payroll, insurance, employee relations, recruitment support (onboarding and offboarding), and employee engagement. Additionally, the role will manage utilities, facilities, and administrative services to maintain a productive workplace. With an initial workforce of 20 employees and plans for expansion, this position reports to the Associate Director of People & Organization - (MENA).

Key Responsibilities:

Primary Responsibilities:

• Oversee HR transactional activities, including employee records, onboarding, offboarding, and employee documentation.
• Manage the relationship with payroll and insurance service providers (Payroll service provider and insurance brokers).
• Assist in end-to-end recruitment processes, including job postings, screening resumes, scheduling interviews and managing onboarding on HRIS.
• Handle reimbursements and claims in collaboration with the insurance broker.
• Maintain and update employee files in compliance with company policies and local regulations.
• Assist in budget preparation and workforce planning.
• Maintaining accurate and up-to-date employee records—both physical files and HRIS.
• Act as a point of contact for employee relations matters and employee shared services.
• Ensure compliance with local labor laws and company policies.

Secondary Responsibilities:

• Support onboarding and offboarding processes and logistics, ensuring a seamless experience for employees.
• Address employee queries related to HR and administrative policies.
• Manage office utilities, facilities, and supplies efficiently.
• Supervise general administrative tasks, including managing office boys, security personnel, and other support staff.
• Ensure the smooth operation of the office through effective coordination of general administrative duties.
• Handle travel arrangements, meeting scheduling, and event planning.
• Coordinate employee engagement activities and initiatives.

Skills and Competencies

Technical Skills:

• Proficient in HRIS, Microsoft Office Suite and payroll process.
• Strong numerical ability and attention to detail.
• Basic knowledge of HR processes and practices.
• Familiarity with local labor laws and regulations in India.

Soft Skills:

• Exceptional interpersonal and communication skills.
• Strong problem-solving and organizational abilities.
• High degree of accuracy, confidentiality, and professionalism.
• Ability to multitask and manage time effectively.

Qualifications and Experience

• Education: Bachelor’s degree, preferably in HR or Business Administration or related field.
• Experience: At least 2 years in a similar role, with exposure to HR operations and administrative functions.

Work Environment and Additional Requirements

• Full-time office-based position in India - Mumbai
• Occasional domestic travel may be required for training or team.
• Ability to adapt and thrive in a small office environment