Network Engineer

Summary:

The Network Engineer is responsible for designing, configuring, maintaining, and optimizing network infrastructure within an organization or between multiple organizations. This professional provides support to users, staff members, clients, and suppliers, ensuring the reliability and security of network systems. The role involves troubleshooting complex network issues, performing system upgrades, and implementing security measures. As a part of the network team, the Network Engineer will manage various network devices and services such as routers, switches, firewalls, and VPNs while collaborating with other teams to maintain a robust and secure network environment.

Key Responsibilities:

• Network Design & Setup: Design, install, and configure various network devices and services, including routers, switches, firewalls, load balancers, VPNs, and Quality of Service (QoS) configurations.
• Maintenance & Upgrades: Perform routine network maintenance and system upgrades, including applying service packs, patches, hot fixes, and security configurations to ensure optimal performance and security.
• Performance Monitoring: Continuously monitor network performance, system availability, and resource utilization to ensure reliability and prevent downtime. Conduct capacity planning and trending analyses to support scalability.
• Troubleshooting: Provide Level-2/3 support for network-related issues, identifying and resolving complex problems that affect network performance or availability.
• Security & Compliance: Collaborate with the company’s security team to select and implement security tools, policies, and procedures. Ensure network infrastructure complies with security standards and guidelines.
• Network Monitoring: Use network monitoring tools to proactively track the health of the network, identify potential issues, and ensure systems are operating efficiently.
• Configuration & Change Management: Work within established configuration and change management policies to ensure network changes are made with proper approval and documentation, minimizing disruptions and ensuring success.
• Collaboration: Work closely with IT teams, security personnel, and business stakeholders to resolve network issues, implement improvements, and align network performance with business needs.
• Documentation & Reporting: Create and maintain accurate network documentation, including configuration settings, network diagrams, troubleshooting procedures, and capacity planning reports.
• On-Call Support: Participate in the on-call rotation to provide second-level support during off-hours and ensure uninterrupted network services.