الوصف الوظيفي
Position SummarySupports and makes changes to critical components of the infrastructure that support multiple shared services.Role ResponsibilitiesManage planning, implementing and reporting of a sustained program of continuous improvement.Provide high quality documentation and network diagrams.Responsible for the project handover to the Network Operations team to provide support after the go-live.Deal with escalated incidents and requests, and work within the given SLA’s.Manage the delivery of technical solutions for recurring technical issues to ensure that long term fixes.Liaise with third party support companies to resolve issues within LSEG infrastructure.Ensure all network documents are up to date and provide relevant knowledge transfers on changes made.Ensure all network devices are appropriately monitored through automated tools.Ensure projects are accurately reported with performance on regular and high quality remedy record updates, Service Incident Reports (SIR) are raised, and clients are provided with regular updates.Support all process initiatives and strive to achieve all standards set within each of the processes.Ensure live service support is maintained for relevant functions and problems are escalated appropriately.Co-ordinate regular technical reviews of the network environment.Participate in audit and compliance activities including in regular reporting to the management.Ensure estimates provided for projects are fully scoped, and derived from thorough analysis.Preferred Skills and ExperienceBachelor's degree or equivalent in an IT related discipline.Experience in networks scripting(python).Demonstrable years of experience in network operations and project delivery with ideally Juniper or Cisco accreditation, and working towards further accreditation.Excellent spoken and written English language skills with client management skills.Proven exposure to financial sector and associated technologies.Experience in Cloud and good understanding of network security, including best practices.Excellent 3rd line network support knowledge with knowledge in network monitoring tools.Sound knowledge in network routing and switching, LAN, WAN, MAN, and WLAN technologies; both Cisco and Juniper as a minimum requirement.Proven knowledge of supporting and deploying BGP, OSPF, MPLS, PIM, VPLS, and IPVPN environments.Knowledge in firewall technologies; ideally Cisco ASA, NSX, Fortinet and Juniper Firewalls.Understanding on load balancing technologies, TCP/IP and Multicast, and internet environments.Knowledge of low latency and associated technologies as deployed in the financial sector.Good knowledge of required Service Management process, ideally ITIL knowledgeable. At LSEG we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage collaboration, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels driven to reach their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.LSEG are committed to supporting emotional, physical, financial and societal wellbeing. Our tailored benefits are a key part of this commitment and we offer colleagues a range of support from healthcare and retirement planning to paid volunteering days and consumer discounts.We also make reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please make your recruiter aware, we want to ensure you perform at your best.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with purposeful careers.Please take a moment to read this privacy notice carefully, as it describes what personal information the London Stock Exchange Group (LSEG) (“We”) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
