You will be part of our Nacora team, adding your expertise + skills to the delivery of customer +operational excellence.
Your Role Your primary objective will be to collect claim documentation for marine cargo + liability claims. You will ensure proper documentation for all claim files by working with internal key stakeholders + adhering to the respective standard operating procedures (SOP). Your Responsibilities
To build a marine cargo + marine liability claim file in accordance to the SOP.
To maintain + update internal (SAlog /Ciel /Others) or Nacora systems on relevant claim documents.
To ensure key information + digital claim documents are up to date on internal system (i.e. KN/Nacora) for proper transfer of data to the respective Nacora / Risk + claims service station.
To manage + deliver service performance as per the client service level agreements.
To conduct regular evaluation of existing processes + continuous improvement opportunities to drive efficiency.
Your Skills and Experiences
Minimum 2 - 3 years of experience in marine insurance, claims handling, or a related industry is highly valued.
Preferably, the candidate should have experience handling insurance related to Marine Cargo or Marine Liability.
Proficiency in speaking, reading, and writing either in Spanish, Portuguese, or German at a B2 level is preferred.
A strong understanding of maritime laws, regulations, and insurance policies is essential.
Attention to detail and excellent communication abilities are also crucial.
Good Reasons to Join As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
