Modality Leader- MRI

Job title:
Modality
 

A] Planning and Coordination

• The complete responsibility of respective modality would lie with the Modality Leader that would include Site Planning, Installation Planning, Implementation and Handing over of the respective modality projects.
• He/She would take care of FCO management overseeing the activities of Ordering, Planning, Implementing and Reporting.
• He/She would be responsible for PM Scheduling, Implementation & Reporting.
• He/She would also plan and coordinate Tools Movement for the respective modality

B] Field Support:

• Participation in critical installations and ensuring critical FCO Implementation would be the prime responsibility of the Modality Leader.
• He/She would be the escalation point for Customer Complaints.
• Image Quality Related activities for the modality would be handled by him/her.

C] Modality Support

• The Modality Leader will function as Local Help-desk for the given modality and would coordinate supply center Help-Desk.
• He/She would track & identify generic product quality issues and bring to the notice of the higher management the Field Problems as and when they occur through Field Problem Reports.
• The responsibilities would also include verifying Sales Order for System Completeness and providing Demo Support to Sales.
• The Modality Leader would Assist in Spares Parts Planning for the modality in the country.
• He/She would also Manage the Key Accounts for the respective modality in order to ensure Customer Satisfaction.
• He/She would be responsible for maintaining uptime records.
• He/She would provide competition information about the latest technological developments in the respective modality and the prevailing market condition to enable the organization to be competitive. [Market Intelligence]
• The Modality Leader would impart Local Training & coach the regional team supporting the modality & also extend support to other regions.

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.