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Were seeking someone to join our team as a Vice President in DWTO (Direct Workplace & Tax Operations) team, which supports millions of Morgan Stanley institutional and Wealth Management clients. Functions within DWTO include Tax Operations, Morgan Stanley at Work (Stock Plan), and ETRADE Operations teams Margin, Middle Office, and Correspondence Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying, and mitigating all operational risks, developing strong client relationships, and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures, and markets The Digital Direct Vice President will oversee multiple teams supporting the self-directed channel. Candidate will manage a team that provides support to various operation processes across varying client segments and is expected to interface with Control groups, Risk Management teams, and report status in applicable Governance forums. Ideal applicant will serve as an on-site supervisor to diverse team by developing talent of both individual contributors and team leads while encouraging change and growth to help overall team thrive in a fast-paced environment. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team thats eager to create, innovate and make an impact on the world? Read on What youll do in the role: Knowledge or familiarity with Agile & SDLC Project Management Optimize team structure to efficiently onboard, train & support onshore teams while maintaining high productivity Produce, compile, and distribute production reports on a daily/weekly/monthly basis Organize and prioritize work to meet strict SLAs for teams under purview Continually seek ways to improve processes, policies & product offerings while ensuring regulatory compliance Manage ad-hoc reporting requirements for Digital Direct channel by applying knowledge of Workflow production, capacity, and performance of the business Identify potential automation improvement opportunities & support firm initiatives on efficiency Build network of relationships both within and outside division to secure resources and support operations by adapting to evolving business needs Collaborate & interact with stakeholders in all various settings as an officer, represent the organization in positive & professional manner Lead leaders of teams and develop talented individuals for future growth opportunities by helping them navigate the organization and enriching their experience. Strong problem-solving and analytical skills with a sense of ownership & accountability Superior organizational & follow-through skills with commitment to the success of the business Ability to coach and manage performance of a large team while balancing a workload
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