Manager - UX/Product Design

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to use speed and agility with a cloud-first strategy.

As a Manager, Product Design, you will partner with product management, engineering and business leaders to lead a team of designers and build delightful experiences for our customers. You will establish and promote a design culture throughout the organization and help Zscaler be more design-driven. You will explain the design vision and strategy while overseeing the user experience and instilling design thinking into the product development lifecycle. You will simultaneously balance and lead design and technical goals and shape the visual design language for the user experience across the application suite while ensuring execution excellence within your team.

We're looking for an experienced Product Design Manager to join our team Reporting to the Head of UX, you'll be responsible for:

• You'll lead by example, a team of global product designers and researchers to deliver end-to-end application design across multiple products and create amazing experiences that delight customers
• You'll acquire deep understanding of our users by diving deep, employing different techniques (e.g. customer interviews, surveys, usability tests) to provide relevant guidance and inputs to your team
• You'll develop scalable cutting edge and flexible global design guidelines to maintain clean and consistent user interfaces across products as we grow.
• You'll develop existing talent and hire only the best through rigorous screening and hiring processes
• You'll manage the delivery of high impact dashboards and data visualization

• Must have 8+ years of IC UX and/or Product Design experience for a world-class enterprise software/product company (B2B SaaS) along with 4+ years of experience managing a design team
• Must have experience shipping world-class product designs in Figma, Sketch or comparable tools with relentless focus on delivering simple and intuitive solutions to complex problems
• Demonstrable success in crafting, innovating and scaling strong UX designs that get the customers job done and delight users and experience working with and contributing to Design Systems
• Understading technical limitations and front-end development techniques (HTML, CSS, JS frameworks).
• Only applications with a portfolio showcasing past world-class design work will be considered

• Experience with analytical interfaces
• IT/Cloud Security Field familiarity/background

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At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.