Manager / Senior Manager Medical Science Liaison

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Job Purpose:

The Medical Science Liaison (MSL) is a field-based medical professional with deep content knowledge about specific disease states, Lilly and competitor compounds and current issues in the therapeutic areas they represent. MSLs recognize and communicate feedback and insights of strategic importance from their interactions with scientific experts, to better inform Lilly’s strategic direction for research. By facilitating scientific exchange between industry and the scientific community, MSLs have the opportunity to shape the future of healthcare by providing needed information that addresses important clinical and scientific questions.

Key Responsibilities:

1. Maintain and effectively communicate deep scientific knowledge
The MSL will be required to engage in continuous learning to maintain the highest level of technical expertise within the therapeutic area they represent. This will enable the MSL to answer deep scientific questions and be sought after by their customers based on peer-credible knowledge and expertise, hence establishing themselves as a reliable, trusted, resource of unbiased, accurate, up-to-date, medical and scientific knowledge requested and desired by their customers.

2. Excel at customer engagement and support medical/scientific information needs of scientific experts
The MSL will spend the majority of their time field based and customer-facing engaging in mutually beneficial 2-way dialogues with scientific experts. Through the application of emotional intelligence and a deep understanding of their customers, the MSL will act as one of the primary interfaces between Lilly medical and scientific experts to deliver the best in class customer experiences. 

Core to the role is to answer customer questions by providing deep and advanced disease state and product information.  Additionally, the MSL connects scientific experts with other Lilly resources or internal business partners as appropriate and identifies possible collaborative research or external collaborations.

3. Strategic vision and leadership
The MSL synthesizes complex data and effectively communicates meaningful clinical insights and unanswered customer questions they receive from scientific experts to Lilly medical and cross-functional teams. They use creative problem-solving skills and utilize internal resources effectively to execute solutions. 

The MSL uses a principle-based decision-making approach to make decisions independently or escalate them appropriately. They cultivate internal networks and collaborate effectively across functions with an active contribution to medical planning and strategy in the affiliate.

4. Territory ownership
The MSL will be expected to demonstrate strategic analysis, planning, and prioritization to maximize efficiency. They will implement and evaluate a strategic territory plan prioritizing core activity and take personal accountability for results.
The MSL will execute the role in a compliant manner, adhering to all governing internal and external requirements, procedures, and laws, demonstrating good judgment at all times.

Qualifications & Experience Required:

Qualifications

• Advanced degree in health sciences (PharmD, MD, PhD in a medically related field) required with preference for Medical Degree and/or previous relevant therapy area experience.
• Previous MSL experience or Field-Based experience building relationships with Scientific Experts and Key Opinion Leaders will be highly desired.
• Experience in servicing customer needs for complex information.
• Significant experience in professional networking with mutually beneficial outcomes.
• Familiarity with health systems, academic communities, medical research, and medical education process highly valued.

Desired Skills

• Ability to travel up to 80% of the time in the assigned geography - work on some weekends is anticipated.
• Intellectual curiosity about the field of science/medicine for which they are responsible.
• Learning agility to comprehend and effectively communicate large amounts of complex scientific content in a clear and concise fashion.
• Self-directed and able to work alone in the field effectively managing multiple priorities.
• Advanced presentation and computer skills with expertise in literature identification.
• Effective strategic and critical thinking in order to analyze, assess and evaluate information and interpret impact or relevance to future states.
• Effective verbal and written communication skills - Arabic and English.
• Resiliency in managing complex challenges.
• Strong teamwork and interpersonal skills, including high emotional intelligence and the ability to engage in professional relationship building and networking.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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