Major Responsibilities:
Product
- Develops workflows and automations based on requirements and assigned priority
- Maintains and bugfix workflows & automations based on bugfix assignments
- Specialized in some workflows or areas.
Process
- Documents the development process and bugfix key content (description of the development) + final user experience based on templates (2 minutes video demo to be posted as reference)
- Balance between Incentives and general automations with focus on Incentive’s workflows enhancement during peaks periods for an optimal Quota to Payment scalable and sustainable process.
- Participates in special projects based on the level or area of expertise
- Follows Scrum and agile methodology to deploy based on Sprints
- Interact with testers and applies required changes before deployment
- Interacts with IT developers as well as with Dashboard developers to align efforts and coordinate for the expected complete solution success.
- Interacts with requestors to understand the enhancement requirements or bugfix during grooming sessions
Business Essential Functions
- Develops workflows and automations based on requirements and assigned priority
- Document development key content
- Specialized in some workflows or areas
- Balance between Incentives and general automations with main focus on Incentives workflows enhancement during peaks periods for an optimal Quota to Payment scalable and sustainable process.
- Participates in special projects based on the level or area of expertise
Qualifications/Skills/Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelors - Alteryx/Other Automation Expertise (mandatory) CRMAnalytics platform Expertise (optional)
- +3 Years in CommEx organization or 5+ years of relevant work experience
- Alteryx/Other automation basic skills - High
- EA (CRM analytics) development expertise - Medium
- Business knowledge and Topic expertise - Medium
- Collaboration Team Work - High
- Follows agile methodology and standard practice in the industry for development and governance – Medium.
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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.
