الوصف الوظيفي
Position Name AGM – Sales Job Band 4 ROLES & RESPONSIBILITIES Job Purpose/Objective The purpose of this role to present, promote and sell products/services using solid arguments to new prospective customers. Key responsibilities Achieve End customer target for Terminal which includes target number. Align and drive End customer strategy for DP World portfolio for CCT. Progressively revisit supply chain requirements for end customers & provide them integrated supply chain solution. To be a key player to gather Customer Intelligence and co-ordinate with manager to develop customer specific solutions Prepare regular management reports for end customer volume & revenue forecast. Effective co-ordination with customers for credit and collections as per agreed terms. Manage internal & external stakeholders’ relation. Assistance in arranging trade gathering/function. Responsible for sales growth in the region - Engaging with customers on a regular basis and retain existing business, evaluate shifting of business, attracting new business, and monitoring development and delivery of services MIS and CRM. Actively work on revenue Diversification and enhancement across our service offerings. Engage and contribute to digitization projects Engage and contribute to P & T projects. Map the market and maintain a market intelligence of customers in the region. Keep a close watch on performance of trade, competition - track, record, analyze competition volumes / business patterns / infrastructure developments and act in due compliance with governing competition norms and regulations. QUALIFICATIONS & COMPETENCIES Skills and Competencies Good knowledge about EXIM products & services. Prior experience in End to End Logistics Sales for direct customers. Knowledge of the customer strategic imperatives (products/ solutions/ pain points/ KPIs/ MIS/stakeholders) and knowledge of our DPW products/ BUs Customer orientation - Regular engagement with Customers to gather Customer Intelligence and develop customer specific solutions by engaging multiple stakeholders Internal & External which will retain/attract customers by understanding their changing needs and expectation. Analytical skills (KPIs/ dashboards/ reviews/ Monthly reports) Strong communication skills (as the liaison between the customer and DPW – oral and written) including listening/ patience/ team player, Strong MS office & presentation skills. Strategic influencing and interpersonal skills Financial knowledge (basic understanding of Finance) Stakeholder Internal: CCT Commercial TeamExternal: End customers (BCO) Educational Qualification (min) MBA or equivalent from a reputed University Preferred Certifications if any - Range/ Min no of years - of overall Experience required 8-10 years proven experience in Sales & Marketing. Min no of years of Industry specific experience required, if any & the industry type Minimum 8 years proven experience in sales & marketing in Shipping line, Terminal Commercial, Freight forwarding.
