Job Purpose/Objective The Business Development Manager will be responsible for driving business growth and developing strategic customer relationships in the Assigned sector for DP World. Will be responsible for identifying and capitalizing on business opportunities, expanding the client base, and establishing DP World as a preferred logistics partner for customers. The role requires a deep understanding of the sector's trends, strong sales and negotiation skills, and the ability to build and maintain strong relationships with clients
Key responsibilities Business Development Objectives:
• The primary goal is to expand our customer base, increase market share, and achieve revenue targets as per budget
• Build and maintain a robust sales pipeline by proactively identifying and engaging potential clients through various channels such as cold calling, networking events, industry conferences, and referrals. Ensure that the sales cycle of each opportunity is managed through CRM with regular
• Develop and deliver compelling sales presentations and proposals to prospective clients, highlighting the unique value propositions and benefits of our logistics services
• Provide regular sales forecasts, reports, and insights to the management team, highlighting key performance metrics, sales achievements, and areas for improvement
• Negotiate contracts and pricing agreements with clients, ensuring profitability while meeting customer requirements and market standards
Customer Delight:
• Collaborate with cross-functional teams, including operations, customer service, and finance, to ensure smooth onboarding and seamless delivery of services to clients. Take part in MBRs and QBRs with customers
• Establish and maintain strong relationships with key decision-makers and stakeholders in the assigned sector, including senior executives, supply chain managers, and procurement officers
• Market study to understand customer needs, industry trends, and competitive landscape, and use this information to develop tailored business development strategies
QUALIFICATIONS & COMPETENCIES
Skills and Competencies
• Proven track record of successfully driving business growth and achieving sales targets in the logistics or related industry, with at least 8-10 years of experience
• Relevant logistics expertise within identified sub sectors – Assigned
• Strong sales and negotiation skills, with the ability to build rapport, persuade and influence key stakeholders at all levels of an organization.
• Excellent communication and presentation skills, with the ability to articulate complex logistics solutions in a clear and compelling manner
• Self-motivated and results-oriented mindset, with the ability to work independently and meet deadlines in a fast-paced, target-driven environment
• Proficiency in using CRM software and other sales tools to manage leads, track sales activities, and generate reports
• Flexibility to travel as needed to meet clients, attend industry events, and explore new business opportunities