Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager Product DevelopmentOverview:
The Product Development Manager will be responsible for all product development support related to Account Level Management (ALM) service offerings. Generate new ALM revenue through new market penetration and new enhancement feature/functionality deployment. Cultivate and design new idea generation through thought leadership on competition and industry trends, sales enablement, and performance monitoring measurement. Partner with regional teams to identify new customer opportunities or new use cases for existing ALM solutions, formulation of execution plans, and integration Go-To-Market activities of those business development opportunities.
Role:
This Product Development Manager position will be responsible for managing the future vision of Account Level Management as we evolve into a digital life; including program expansion, product development roadmap and new concepts. The Manager in this role should have the ability to collaborate across a diverse group of internal global stakeholders & regional partners, effectively manage multiple priorities and demands, and possess a deep understanding of transaction processing & the payments card industry as it continues to evolve into a digital footprint. The role requires availability during other key regional time zones. This candidate will own the daily product management of all country and product level deployments, cultivate ongoing new product ideas, bundling opportunities & development necessary to support new use cases and market relevancy. This individual will play a critical role in future proofing the Account Level Management and the solutions necessary to include enhancements to the value propositions, with a particular focus on the evolution of our industry into a digital driven life, and a keen eye on competition securing our relevance in the global market. This candidate should be intellectually curious, energetic, a self-starter and able to operate with a sense of urgency. In addition, the role requires an individual who can demonstrate discipline in prioritizing efforts, and the ability to be comfortable managing through ambiguity. Candidate needs to have strong communication skills with an ability to refine and adjust communication to gain support & sponsorship from Executive Management, and experience in driving execution and alignment with Regional Teams, who may not share the same sense of prioritization or urgency.
All About You:
• A Bachelor’s Degree in business, finance, marketing, product management, or related field, or equivalent work experience (required) Knowledge / Experience • Seasoned Director or equivalent work experience (preferred) • Experience working with partners across other functions in support of key deliverables and product go-to-market strategies • Experience developing reports and preliminary insights based on complex analysis of competitor market data • Working knowledge of product management, product planning, project management & financial services • Working knowledge of card industry (desirable) • Knowledge of Mastercard product and services suite (desirable) Skills/ Abilities • Seasoned Director & Product Manager with the ability to take a mature product and future-proof it into the new generation of a digital world • Ability to interact and coordinate effectively with internal business partners • Ability to effectively manage multiple functions & priorities and operates with a sense of urgency and flexibility to drive results • Ability to digest complex ideas and organize them into executable tasks • Strong work ethic and a master of time management, organization, detail orientation, task initiation, planning and prioritization • Self-starter and motivated to work independently with a proven track record of delivering success while operating within a team environment • Ability to operate effectively in a matrix environment including briefing and influencing management, to achieve goals • Strong written and verbal communications skills, including PowerPoint, experience developing executive level presentations, and strong excel aptitude
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
