Manager - Operations - Ports & Terminals - Chennai

Job Purpose/Objective - Overall responsibility in ensuring Safe operations to achieve the required targets

Key responsibilities:- 

• Monitor the ship working operations to ensure targets and deadlines are met. Ensure berthing and Un-berthing Timelines set up are achieved.
• Managing day to day operations with respect to vessel, gate, yard, Documentation and ICD activities. 
• Plan and co-ordinate shifts in accordance with the terminal’s requirements.
• Tool box talks to be conducted for the respective shift team members about the no of ships, manpower, breakdown issues, any incidents last 24 hrs, etc.
• Liaise with the maintenance department to maximize equipment availability. 
• Manages the entire terminal and leads the workforce to achieve the target.
• Should able to handle and manage the emergency effectively. 
• Allocates job responsibilities based on work and reallocates when required
• Liaise with rostering staff to determine the availability of labour to meet operational demands.
• Liaise with external stake holders CFS, CCBA, Port, Customs, CISF, Police and transporters. 
• Achievement of optimum productivity levels both in land and seaside.
• Ensuring reliability of service to customers.
• Effective monitoring to achieve set operational Goal / Target.
• Trend setting and analysis of operational parameters.
• Continually review, identify and introduce improved operating procedures and systems.
• Ensure correct and safe working practices in the terminal.

QUALIFICATIONS & COMPETENCIES 

Qualifications and competencies:-

• Minimum five years of supervisory experience in similar container terminal operations.
• Understanding of equipment and machinery functionality.
• Knowledge in Equipment operations 
• Understanding of expenditure, revenue and costing structures.
• Awareness of health, safety and environmental policies and procedures.
• Sound customer/client relationship skills.
• Computer literacy/keyboard skills, including an understanding of the terminal Equipment’s and Terminal operating systems.
• Effective communication, negotiation and conflict resolution skills.
• Ability to co-ordinate activities and monitor and, if necessary, modify performance of terminal supervisors.
• Effective planning and organizational skills.

Educational Qualification (min) - Diploma / Any UG 

Preferred Certifications if any - Certified terminal operations coursed/certified safety courses

Range/ Min no of years - of overall Experience required - Graduate: 7 to 10 years or Diploma: 9 to 11 years

Min no of years of Industry specific experience required if any & the industry type - Minimum 5 years’ Experience in terminal operations

QUALIFICATIONS & COMPETENCIES