QUALIFICATIONS
- Bachelor's degree; master's degree or MBA is a plus
- 9+ years of relevant and professional work experience as a manager accustomed to acting as the interface of business and technology in an agile, fast changing environment, ideally from Fortune 500 companies
- Proven track record in managing implementation and/or solution deployment program and/or ongoing operations in the service industry
- Experience in managing and coordinating off-shore operations
- Experience working with large databases, data visualization tools, IT solution applications; exposure to Marketing & Sales function is a plus
- Entrepreneurial drive and strong leadership skills
- Highly proficient at problem-solving and is comfortable working with all levels of management
- Ability to critically evaluate and clearly communicate issues and risks to clients and colleagues at the same time
- Comfort managing and ensuring strict compliance with budgets
- Strong focus on client services; analytical and strategic focus with the ability to drive exploration and draw conclusions from multiple data sources.
- Knowledge of key client service processes - data management & solution support
- Outstanding project management skills
WHO YOU'LL WORK WITH
You'll work in our Gurgaon office and will be a part of our Periscope team. In this role, you'll work with the Data Services team, primarily supporting the Insights & Analytics (IA) group of Periscope.
Founded in 2007, Periscope(tm) by McKinsey enables better commercial decisions by uncovering actionable insights. The Periscope platform combines world leading intellectual property, prescriptive analytics, and cloud based tools to enable 25 solutions which focus on insights and marketing, expert support and training. It is a unique combination that drives revenue growth both now and in the future. Customer experience, performance, pricing, category, and sales optimization are powered by the Periscope platform. Periscope has a presence in 26 locations across 16 countries with a team of 350+ IT and business professionals and a network of 300+ experts.
To learn more about how Periscope's solutions and experts are helping businesses continually drive better performance, visit http://www.periscope-solutions.com/
WHAT YOU'LL DO
You'll work closely with Periscope leadership and diverse McKinsey team members to define, set-up, and manage the solution delivery processes.
You will leverage the Periscope(R) by McKinsey platform and firm assets to serve clients and create sustainable impact. You may often work on more than one project at any point in time and you'll be at the core of bridging client business challenges with Periscope's capabilities.
As a Solution Delivery Manager you will work with Periscope leadership and client representatives in joint problem-solving sessions, and define the project scope as well as staffing requirements, enable process improvements to gain efficiencies and enable faster transition to steady state.
In this role you will drive discussions with product development team by providing ongoing feedback on solution and opportunities to enhance/add features. Also, you'll support clients in their usage of Periscope solution and engage with client sponsors as well as program leadership on a regular basis to drive user adoption and drive the process of converting and enriching client raw data and deliver the insights related to the business challenges at stake.
Your key responsibilities will include developing and executing end-to-end project management activities, scoping the requirements across implementation, deploying the client success phases of the project, planning the team tasks and tracking them to completion while closely monitoring risks, issues and resolving team conflicts.
Your scope of work will include executing project with agreed requirements (cost, schedule, functionality, customer satisfaction) and professional stakeholder management to ensure business success and customer value. Furthermore, monitoring and communicating the progress of project delivery and ensure timely and effective communication of project status, schedule, cost and assessment of risks/issues. This role entails managing relationship with senior leaders and cross functional teams throughout the project life cycle.
Your expertise will be needed to coach and mentor new hires by sharing business, functional and technical knowledge.
