The role will be responsible for managing the HRP teams for Amazon International Stores and G&A organization :
· HRP Manager is expected to drive synergies through coordinating with business and respective line HR leaders
· HRP Manager will review the queries assigned via HRSC for their team and divides the domain areas as appropriate, ensuring we are improving on our response SLAs, and Customer Experience
· HRP Manager will drive efficiencies and drive continuous improvements in various processes like Query resolution , Employee investigations and engagement with line managers.
· HRP Manager will deep dive into different categories of queries to look at opportunities for standardization and optimization and to drive process improvements at scale through HR Partners
· HRP manager will work with the HRP team, and
a. Demonstrate understanding of performance and leadership bar and effectively applies to hiring decisions and direct reports
b. Provide regular coaching and feedback to direct reports to help grow individual functional skills and leadership capability, with support from senior managers
c. Set goals for individuals to achieve department or function level goals
In addition, the role holder will also support teams in the capacity of an HR Partner by directly managing and front ending certain cases.
Key job responsibilities
Design, deliver and constantly improve our Onboarding Programs for the business, in order to guarantee a positive Day 1/employee experience
· Partner with HR Services (HRS) to ensure that people processes are continuously reviewed and streamlined
· Act as the local expert on requests that are site specific like policies and labor law changes
· Support front line people managers on performance management cases
· Supports Employee Relations processes and consult managers on people matters that require knowledge of policies, procedures and local legislation, across multiple countries
· Provide the tools, framework and support to HR Business Partners and Business Managers on change initiatives and execute change plans locally
· Support the Talent Management process, developing toolkits and communications that help managers to be self-sufficient
· Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate
Critical Skills and Abilities: · Ability to influence and partner with different levels of the organization to achieve results · Strong business and HR acumen, including strong problem solving skills, critical thinking, and self-initiative · Demonstrated ability to coach managers and supervisors to use company best practices for maximum effectiveness · Excellent written, verbal communication, interpersonal skills; high quality document and report preparation · Proven ability to successfully work as a team member and to build and maintain a positive work environment across the network · Experience working in an entrepreneurial environment requiring strong multi-tasking abilities . Proven skill in the operation and utilization software such as Microsoft office
· Degree in Human Resources with about 6-9 years’ work experience. Ability to analyze organization and individual needs and create the most cost-effective package to meet them · Experience in dealing with contingent workforce will be an advantage · Proven understanding of the role and functions of a human resource office within an operations structure · Proven ability to use initiative in carrying out tasks · Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions · Exposure to multi-state employment law • Excellent presentation skills and knowledge of employment laws • Ability to influence and drive initiatives with Global HR partners
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