Job Requisition ID #
Position Overview
The Lead Operations team works with cross-functional stakeholders to modernize, optimize and operationalize lead flow and drive data enrichment initiatives to help ensure Autodesk’s WW Marketing teams can deliver on strategic priorities and optimize return on marketing investments. This role will lead the Contact Optimization team and will be responsible for defining a strategy to optimize and improve marketable contacts data globally, that supports key growth marketing initiatives and enhances audience centric activation and conversion. You will manage marketable contact data through enrichment and acquisition efforts, ensuring data quality is aligned across all systems and deliver continuous improvements to systems, processes, and workflows to optimize operational effectiveness.
Responsibilities
Manage and develop a team of contact enrichment and acquisition specialists
Have visibility into and represent WW Marketing, providing subject matter expertise on key initiatives involving contact data
Requirements discovery and documentation and working cross-functionally to prioritize and align on an implementation roadmap
Oversee the analysis of marketable contact data to identify gaps and strategic opportunities, delivering clear communications, and robust performance and impact reporting
Be an advocate for data quality and establish a cross-functional data quality program to enhance the consistency and usability of data across systems and teams
Identify global and local vendors and ensure service quality, cost-effective results and global alignment of data quality and privacy legislation
Continually work to optimize existing contact ingestion processes and drive the implementation of solutions which will ensure data consistency and quality when being ingested into marketing systems
Standardize global/regional data enrichment processes, deliver training and enablement and oversee global team adherence
Minimum Qualifications
8+ years of experience in a global marketing operations role working with databases, data analysis, data manipulation and data mapping
2+ years as a people leader
Must possess excellent written and verbal communication, along with strong critical thinking abilities
Experienced in Microsoft Office Suite with working knowledge of Power BI and SQL
Strong Project Management Skills
A results-oriented individual with strong interpersonal skills capable of taking ownership, proactively driving assigned deliverables and be a team player
A self-starter who is creative, flexible, and resilient, is comfortable with ambiguity and adaptable in a dynamic and global environment
Preferred Qualifications
Demonstrated ability to define and track KPIs and other measurable success criteria
Experience thinking analytically and strategically about issues
Ability to work cross-functionally and influence key stakeholder
Business proficiency in English
Salesforce & Market knowledge is a plus
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
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