Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary
- This role will provide functional and technical support to the Associate Director, Case Management ICSR Medical Coding to ensure consistency of approach with respect to medical coding practices within WWPS. This role will also collaborate with WWPS functions and act as a liaison with external functions involved in medical coding strategy including Clinical Data Management to meet regulatory and data analysis needs.
Job Description
- The Worldwide Patient Safety group is responsible for pharmacovigilance and pharmaco-epidemiology deliverables including single case and aggregate safety monitoring, safety reporting, contribution to benefit-risk assessment, risk management planning and strategy, and execution of certain post-marketing commitments and ensuring compliance with global regulatory requirements.
- This is a global role which supports the Worldwide Patient Safety vision through understanding the impact and implication of daily work deliverables, policies and procedures on all stakeholders of single case safety reporting. This commitment drives dedication to quality and adherence to global single case regulatory reporting requirements.
- This office-based role, with focus areas of Medical Coding, Auto Labeling, Reference Safety Information (RSI), supports oversight of the management and execution of Safety Data Processing from global sources through a Business Partner Model working with multiple global stakeholders across WWPS and external functions.
Key Responsibilities
- Delivering accurate and consistent medical coding within established timelines and in compliance with all processes, guidelines and conventions.
- Interfaces with colleagues from external teams on coding related matters and serves as the medical coding subject matter expert within WWPS.
- Ensuring coding with MedDRA, UMC WHODrug, or company specific dictionary is clear, appropriate and complete based upon the investigator’s entry on the CRF and coded in compliance with all processes, guidelines and conventions.
- Knowledge of general clinical research and of the pharmaceutical industry. Thorough understanding of Regulations, GCP, ICH Guidelines as they apply to coding of medical terminology.
- When required, manage and execute day to day operational aspects of ICSR Case Processing in collaboration with Business Partners and stakeholder functions in order to ensure continuous compliance and high quality of ICSR process.
- Manage day to day oversight and execution of project related work as required supporting ICSR process optimization including implementation of regulatory requirements and standards.
- Contribute to the creation of a high performance culture through effective management and communication with internal and external stakeholders.
- Work in close collaboration with WWPS HQ functions including Case Processing Business Operations and local markets to ensure effective collection, collation, assessment and onward reporting of ICSRs to all applicable regulatory authorities, business partners and WWPS customers in accordance with applicable global regulatory requirements and WWPS principles.
- Contribute to development and maintenance of WWPS Case Processing conventions in collaboration with applicable stakeholders.
- Through development of technical subject matter expertise including mastery of ICSR case processing conventions and database functionality, ensuring oversight of defined end to end ICSR Case Processing activities and ensures the highest quality of ICSR case processing in accordance with established internal key performance indicators (KPIs) and regulatory expectations.
- Represent Case Management in PV audit and Regulatory inspections and contribute to subsequent CAPAs as needed.
- Work effectively with project teams, business partners, vendors and colleagues to ensure solutions are implemented in a timely manner.
- Drive innovation through identification of opportunities to leverage technology and process optimization in collaboration with applicable WWPS sub-functions not limited to BCI and Global Safety Systems in accordance with established QMS.
- Identify capabilities necessary to further enhance the case management organisation in alignment with WWPS strategy
- Inspire and motivate peers to pursue excellence and identify methods for innovative process improvement and/or process efficiencies.
- Exhibits the BMS behaviours and values
Qualifications & Experience
Degree Requirements
- Bachelor’s degree (B.S./B.A.) in Life Science, Nursing, Regulatory Affairs, Chemistry or Pharmacy preferred.
Experience Requirements
- A minimum of 3-5 years of experience with RSI and coding of adverse event in safety or clinical setting, demonstrated knowledge of hierarchical dictionary reporting dictionaries; MedDRA and UMC WHO Drug, understanding of the versioning and maintenance of MedDRA, understanding of medical concepts, biology and chemistry in support of medical coding. Thorough understanding of regulations, GCP, ICH Guidelines as they apply to coding of medical terminology.
Other Key Competency Requirements
- Knowledge of international ICSR processing and reporting requirements, regulations, guidelines and procedures.
- Mastery of health / life sciences gained through either formal education or on job experiences.
- Demonstrated ability to analyse and interpret complex problems/data gathered from a variety of sources and, through effective decision-making and planning, delivers superior business solutions.
- Demonstrated ability to work with a range of technically and culturally diverse people, influencing them to accomplish common goal.
- First-hand experience of working directly with customers, technical experts and professional staff.
- Demonstrated ability to effectively communicate to a diverse audience, at multiple levels within the company, through various formats, i.e. presentations, written proposals/reports/correspondence, leading meetings, face to face dialogue.
- Knowledge of BMS development/planning processes and inherent limitations in order to know who and which resources to engage in making decisions and achieving business results.
- Understanding of organizational structure, operating culture, effective work styles, and achieving results in a change environment.
- Key Skills:
- Technical Proficiency: Experienced in advanced functionalities of operational tools. Integrates/utilises digital automations tools into daily workflows.
- Problem-Solving: Solves complex problems by reviewing data flows and leveraging digital tools and methods.
- Process Management: Ability to optimize existing processes through incremental improvements and digital enhancements to help pre and post process teams
- Data Analysis: Uses advanced analytical tools and techniques to interpret and visualize data.
- Critical Thinking: Critically evaluates different options based on evidence and context to form reasoned judgments.
- Data Management: Monitors and reviews data with an eye for anomalies and patterns that could impact workflow or output quality.
- Strategic Thinking: Understands the role of basic digital tools in achieving specific operational goals and can articulate simple digital-based strategies
- Decision-Making: Uses data summaries to support decisions based on clearly defined options and guidelines
- Change Management: Supports digital change initiatives and communicates their immediate benefits
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
