Mainframe Operations Analyst with Batch ,Console and JCL:Bangalore/Pune/Chennai
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About this Team:
The Mainframe Operations team is responsible for ensuring the smooth and efficient functioning of our mainframe systems. This team plays a critical role in maintaining the stability, performance, and security of our mainframe infrastructure, which supports various business applications and processes.
What You will be doing:
- The candidate will be involved in monitoring and managing batch processing operations, troubleshooting issues, and ensuring timely completion of scheduled jobs.
- He/She will also be responsible for maintaining system documentation, performing routine maintenance tasks, and collaborating with other IT teams to resolve any operational challenges.
- Additionally, he/she will handle SNOW incidents, ensuring they are logged, categorized, prioritized, and resolved efficiently.
What You bring:
- Clear understanding of Batch architecture: The candidate should have a strong grasp of batch processing concepts, including job scheduling, execution, and monitoring.
- Should have 1-2 years of experience in mainframe operations.
- Operations basics: Knowledge of mainframe operations, including system monitoring, troubleshooting, and maintenance.
- Technical skills: Proficiency in mainframe technologies and tools such as JCL (Job Control Language), TSO/ISPF, and SDSF, Familiarity of scheduling tools such as CA7, Zeke, ZWS/TWS/OPC, Control-M, ESP for mainframe batch monitoring.
- Problem-solving abilities: Ability to diagnose and resolve issues efficiently.
- ServiceNow (SNOW) Incident Management: Experience in handling SNOW incidents, including incident identification, logging, categorization, prioritization, assignment, initial diagnosis, escalation, resolution, and closure. Familiarity with automated notifications and templates for frequently logged incidents.
What we offer you:
- An exciting opportunity be a part of World’s Leading FinTech Product MNC
- A range of benefits designed to help support your lifestyle and wellbeing
- A multi-faceted job with a broad spectrum of responsibilities
A modern international work environment and a dedicated and innovative team
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Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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