The Loan Origination Manager II - Associate is a key position within the Loans group. You are expected to deliver on the specific tasks and requirements. This position is an essential part of the team and will have exposure to several aspects of running a banking office.
Job Summary
As a Loan Origination Manager II - Associate within our Loans group, you will have the opportunity to closely monitor and guide your team on a daily basis, ensuring all Service Level Agreements are met. You will supervise a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role provides a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation and to make a significant impact on our operations.
Job Responsibilities
- Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution.
- Supervise processes including Deal Closing, Drawdowns, Rollovers, Repayments, and more.
- Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model.
- Handle complex queries from team members and route to onshore teams if needed; be the SME.
- Implement a robust Knowledge Management model, including SOP maintenance and training.
- Drive 100% compliance with process-related policies, guidelines, and controls.
- Motivate and support team members to meet goals; identify HIPOs and plan for their development.
- Identify alternatives and options for issues, seeking alternative scenarios.
- Work successfully with others, valuing diverse skills and building interdependence.
- Identify training needs to improve performance and ensure compliance with training timelines.
- Ensure high team depth with trained backups for critical work queues.
Required Qualifications, Skills and Capabilities
- Hold a Bachelor's degree with at least 10 years of experience in loan servicing for syndicated/bilateral loans or in a back office/financial industry role.
- Possess knowledge of loan systems like Loan IQ and ACBS.
- Have expertise in nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems.
- Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues.
- Maintain a strong risk and control mindset, with knowledge of investment banking products, including loans.
- Drive small to medium-sized projects, achieving strong results.
- Exhibit strong people, performance, and escalation management skills.
Preferred Qualifications, skills and capabilities
- Influence and lead conversations with stakeholders effectively.
- Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management and executive leadership.
- Develop domain learning and exhibit strong interpersonal and communication skills.
- Apply analytical thinking and problem-solving skills effectively.
- Understand the product lifecycle and area product management thoroughly.
- Think outside the box and generate ideas for process improvements.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
